Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,140 reviews
5 stars
2,255
4 stars
1,025
3 stars
402
2 stars
150
1 star
308
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude or indifferent service.
Product Availability
Customers expressed frustration over stock issues and miscommunication regarding product availability.
Store Environment
The store is generally described as clean and organized, but some customers noted difficulty in finding staff for assistance.
Repair Services
Geek Squad services received criticism for poor communication and handling of repairs, leading to customer dissatisfaction.
- JPJennifer Poli4 days ago1.0This review is for the Geek Squad portion of this location. My husband took his functioning 1-mo old iPhone 15 in for service, as we were unable to fully perform a software update. It was returned to us in inoperable condition. We now cannot get past page 1 of the set up process. After many phone calls back and forth, BB agreed to give us a phone "of similar value" to the one they broke. Imagine our surprise/disappointment when they offered us a refurbished iPhone 11! On what planet is a used 11 comparable to a practically brand new 15? None that I know of. After more back and forth, they decided that a used 12 Pro would be an acceptable replacement. Look, we aren't asking for a 17 Pro Max, we just want to be made whole, as anyone would in our situation. Andres (mgr who helped us) said there were no other options. I'm sorry, but a 12 Pro is not a viable solution here either!
- TVTony ValdezJan 5, 20265.0Nice people but.. No auto section whatsoever I mean it’s been completely taken out. I really miss Fry’s Elec.
- JLJaime LeonJan 1, 20265.0I had pre ordered sone games for Christmas. As soon as I received the information that my games were ready to pickup, I went the next day. It was super easy. I walked in and they had a separate pickup area. I received my games quickly and was on my way. I loved it.
- DMDanyelle MarshallDec 30, 20253.0Went to buy Xmas items at a discounted price. I scored over 80% ff on wrapping paper! I got a few other finds also at discount. Staff was stressed though. Lots of people today.
- JBJett BarleyDec 30, 20251.0The store manager Dalton is the worst. He lied about product stock and withheld the product for an hour. People waiting in line all morning were not able to get product. This was not the first time this happened too. AVOID THIS BEST BUY
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Union City?
Best Buy in Union City is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Union City, CA?
Best Buy is located at 31350 Courthouse Dr, Union City, CA 94587, USA.
Does Best Buy offer curbside pickup?
Best Buy offers curbside pickup as part of its services for convenient and safe product collection.
Can I get electronics repairs at this Best Buy?
Yes, Best Buy provides Geek Squad support which includes electronics service and repairs.
Is the Best Buy store wheelchair accessible?
Yes, Best Buy has a wheelchair accessible entrance to accommodate all guests.
What types of products does Best Buy in Union City offer?
This Best Buy offers a variety of electronics such as TVs, computers, appliances, home theater equipment, cameras, and video games.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards, checks, and does not require cash-only payments.
Are there any popular places to eat near Best Buy in Union City?
Yes, customers can enjoy meals at nearby In-N-Out Burger, Chevy's Fresh Mex Restaurants, and Chevys Fresh Mex after shopping at Best Buy.
Where can I find other shopping options near Best Buy in Union City?
Nearby shopping centers and stores include Union Landing shopping center, Burlington department store, Babies"R"Us, Ross Dress for Less, and Lowe's Home Improvement.
Are there any recreational spots near Best Buy in Union City?
Yes, customers can visit Jolly Roger Land, a playground and sports venue, for recreation close to Best Buy.