We purchased auto cameras for one of our cars, a few months ago. The Geek squad installed them. The camera on the rear window fell off shortly thereafter. I tried to get an appointment for a couple of weeks, with no luck because, I was told, that because of the Corona Virus, you folks were not doing any installation or repair work. The installation was performed at your Tustin, CA store. Today I called to see if you were back to work. Not only could I NOT get an answer from any of your departments, The Geek Squad answering device recofding device said that the memory was full and could not take any calls. I did get an answer from the Costa Mesa store and they can't do the 3 minute repair until mid September. Seems like one hell of a way to do business.
BL
Barb Loder
Dec 21, 2017
5.0
Rep Was pleasant well-informed timely. Making an appointment time first is a good idea-works better for you and better for them. Got my info quickly and felt better about closing on the decision at hand because I’ve had the input from somebody with greater knowledge base. Another time Geek Squad telephone support also saved me from a big hack.
What services does Geek Squad at Best Buy in Tustin offer?
Geek Squad at Best Buy in Tustin provides tech repair, setup, and support services including cell phone, computer, appliance, television repair, and data recovery.
How can I schedule a service appointment with Geek Squad in Tustin?
You can schedule a service appointment with Geek Squad either in-store or online through their website.
What are the operating hours of Geek Squad at 2982 El Camino Real, Tustin?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Tustin, California?
Geek Squad is located at 2982 El Camino Real, Tustin, CA 92782, United States.
What phone number can I call to reach Geek Squad in Tustin?
You can contact Geek Squad in Tustin at +1 714-669-8355.
Does Geek Squad have a social media presence where I can find updates or promotions?
Yes, Geek Squad has a Facebook page at https://www.facebook.com/285369288733646 where you can find updates and promotions.
Are there any furniture stores near Geek Squad in Tustin where I can shop after my tech service?
Yes, nearby furniture and home goods stores include Lovesac, Ethan Allen, Arizona Leather Interiors, Easy Life Furniture, and Sleep Number, perfect for shopping after your Geek Squad visit.
What are some dining options near Geek Squad in Tustin?
Nearby dining options include Hopdoddy Burger Bar, Snooze, an A.M. Eatery, Bonefish Grill, Pacific Catch, Black Angus Steakhouse, In-N-Out Burger, and Taco Bell for a variety of cuisines.
Is there a sporting goods store close to Geek Squad for outdoor gear shopping?
Yes, REI is nearby and offers outdoor gear, sporting goods, and shoes for your adventure needs.
If I'm visiting Geek Squad, are there other tech-related services nearby?
Yes, there are additional Geek Squad locations nearby that offer tv mounting, appliance repair, IT and computer repair services, as well as a mobile phone store.