Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Turlock for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
245 reviews
5 stars
122
4 stars
25
3 stars
24
2 stars
16
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees received praise for their helpfulness and patience, while others were described as rude and dismissive.
Billing Issues
Several customers reported confusion and dissatisfaction with billing practices, including unexpected charges and difficulties in resolving billing disputes.
Store Experience
Customers expressed frustration with long wait times and inconsistent service quality at the store, with some noting a lack of attention from staff.
Product Knowledge
While some staff members were commended for their knowledge and assistance, others were criticized for not being able to provide adequate help or information.
Overall Satisfaction
Overall satisfaction varies significantly, with some customers expressing loyalty and positive experiences, while others are considering switching providers due to poor service.
- RWRyan WoodNov 8, 20251.0I was contacted out of the blue by an employee at this store by the name of Joseph Almanza to send me a new modem for my business account. He said that the new modem would save $10 a month off my bill and I would only have to send the old modem back to get the discount. I agreed and received the new modem, but with no return label or box to send the old one back. I thougth if I just went to a Verizon store they would return it for me but that wasn't the case. When he wanted to sell me the new modem Joseph was immediately available via call and text when I reached out. When I called confused about how to return the modem he immediately brushed me off and said he was with a client. I have called, left vm's, and texted several times since and have not gotten a call back. I will be filing a complaint with Verizon.
- MSMichelle StatonOct 9, 20255.0My 5 star review goes to Irene. Her customer service was outstanding! She walked me through setting up a new phone with great patience and knowledge. Her help was greatly appreciated! Thank You Irene...
- OAOmar AzizOct 3, 20251.0Really expensive !!!!!!!!
- KKkaytwentyfiveSep 19, 20251.0no thanks
- DRDavid Gilliam (Raiderfan)Aug 25, 20253.0The service was absolutely horrible on Thursday night. After hearing I'd been on phone with customer service for over 2 hours the sales guy up front was more interested in playing on a tablet than offering to help in any way. I gave 3 stars because on Friday morning there was a different guy working who was kind and cared what I'd been through so far and he was absolutely great! I wish I had written his name down cuz I want people who read this to know what a great person he is
Frequently Asked Questions About Verizon
What are the regular store hours for the Verizon store in Turlock?
The Verizon store in Turlock is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What products and brands does the Verizon Turlock store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services are available at the Verizon store in Turlock?
Verizon offers mobile plans, wireless internet plans, and voice plans tailored for personal and business needs.
How can I schedule an appointment or order products from Verizon Turlock?
You can schedule an in-store appointment or place orders online through the Verizon website. Orders can be picked up in-store or delivered with options like free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Turlock accept various payment methods?
Yes, the store accepts checks, debit cards, mobile NFC payments and does not require cash only.
Can I pick up my online order at the Verizon store in Turlock?
Yes, Verizon offers in-store pickup for online orders, making it convenient to shop online and collect your items at the store.
Are there any nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby options include Sushi Cuisine, West Coast Sourdough sandwich shop, Subway, Desi Flames And Sweets (Indian cuisine), ZENSHI Handcrafted Sushi, and Starbucks for coffee and snacks.
What financial services are available near the Verizon Turlock store?
Nearby financial services include H&R Block for accounting and tax services, Coinme and The Exchange Network for ATM and currency exchange, as well as Advance America and Western Union for money transfer services.
Where can I find nearby shipping and postal services around Verizon Turlock?
The USPS post office and The UPS Store 4445 offering shipping and printing services are located nearby for your mailing and packaging needs.
Are there any wellness or personal care establishments near Verizon Turlock?
Yes, nearby you can find European Wax Center for hair removal services, Hi-Tech Nails and Spa for beauty and nail care, and The Joint Chiropractic for chiropractic and massage therapy.