VCA Old River Animal Hospital

4.3
83 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Old River Animal Hospital
520 W. 11th Street, Tracy, CA
95376, United States

Hours

Reviews

4.3
83 reviews
5 stars
61
4 stars
8
3 stars
3
2 stars
1
1 star
10
  • KK
    Kevin
    Dec 15, 2025
    1.0
    Absolutely do NOT recommend VCA Old River Animal Hospital. They have changed for the worse. Their system “glitched” and somehow deleted my dog’s long-standing auto-ship medication that had been on file with Dr. Jackson, who was AMAZING. Of course, Dr. Jackson has now left, and everything has gone downhill since. Now the “general manager” — who is not a veterinarian — decided to play doctor and tell me that my dog’s condition, pannus (chronic superficial keratitis, scar tissue/cloudiness in BOTH eyes), isn’t a chronic condition. That is flat-out wrong. Pannus IS chronic and requires lifelong management. I’m sorry, but where did you get your veterinary license to make medical decisions? Instead of simply continuing an established treatment plan that has already been diagnosed, documented, and treated for, they now want me to: Cancel all my existing plans Schedule a visit with another doctor Pay AGAIN Just to be told the exact same thing: Yes, he has pannus. Yes, it’s chronic. Yes, he needs ongoing medication. This is a complete waste of time, completely unnecessary stress for my dog, and feels like nothing more than a money-making scheme. This hospital used to be great. Now it’s disorganized, dismissive, and more interested in billing than patient care. Losing Dr. Jackson clearly took the quality of care with him. Highly disappointed. Highly frustrated. Highly do NOT recommend.
  • CC
    c C
    Nov 18, 2025
    5.0
    Dr Lesia Machicao looks nice mostly very experience doctor, Just one visit prescribe the right medication , My dog become normal in couple of days , poor dog suffered food allergy for so long. Thank You Dr Machicao
  • UU
    undefined
    Jan 12, 2021
    5.0
    I've been with VCA Old River since I moved to Tracy. I now live in Brentwood but will never change where I go. I love them all. You'll never find anyone, doctors and staff, that care more about your fur babies.
  • PT
    Patty Taliaferro
    Oct 20, 2020
    5.0
    I'm so happy and love bringing my fur baby to VCA. I highly recommend bringing your pet here. They are very helpful and friendly. Been coming to VCA for over 2 years and have NOT had any issues at all.

Frequently Asked Questions About VCA Old River Animal Hospital

What are the operating hours of VCA Old River Animal Hospital?

The hospital is open Monday through Friday from 8:00 AM to 5:30 PM, and closed on Saturdays and Sundays.

What types of pets does VCA Old River Animal Hospital care for?

They primarily offer services for cats and dogs.