Geek Squad

4.0
18 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2550 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

4.0
18 reviews
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  • KL
    Kevin Leon
    Jan 28, 2024
    1.0
    I don’t trust their business practice. I don’t blame the young employee, probably following orders from higher up’s, but I made an appointment to get my iPhone 12 Pro Max battery changed. When I went in, they ran a diagnostic and told me I’d need the battery changed for $89 (which was expected). However, I was told that the diagnostic showed my iPhone’s speakers were not working right and they’d need to change out my screen for it to be fixed (an additional $300). I said I’m not there for that, I just want my battery changed. I was told that Apple makes it mandatory for them to fix the issue. I asked if I can just have my battery changed and was told no. I later went to Apple and they were confused why I was being forced have my speaker and screen switched. Apple in Pleasanton changed my battery within the hour for $89. Don’t trust Geek Squad for your Apple products, dishonest business practices.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Tracy, CA offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, appliance, and television repairs as well as data recovery.

How can I schedule a Geek Squad service appointment at the Tracy Best Buy location?

You can schedule a service appointment either in store at 2550 Naglee Rd, Tracy or online through their website.