Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude and unhelpful.
Product Availability
Customers expressed disappointment with limited stock and selection, often finding items out of stock or only available for online purchase.
Store Experience
The store is generally described as clean and well-organized, but some customers reported feeling ignored or receiving minimal assistance from staff.
Installation Services
Installation services received positive remarks, with customers appreciating the professionalism and expertise of the installation team.
Online Ordering
Online ordering and pickup processes are noted as smooth and efficient, contributing positively to the overall shopping experience.
LM
L Moore
1 day ago
5.0
VERY friendly staff. Super helpful. Beautiful furniture and rugs I purchased. Jose did a wonderful job dropping my couch off to my house. No mess, took the boxes away and were fast and strong.
Thanks so much. When I need more furniture I will come back!!
RM
Ranganadh Muddana
5 days ago
5.0
Customer service was good and a convenient place to pickup electronics.
DM
Dominick Mongelli
Nov 12, 2025
5.0
I’ve been shopping at Best Buy since the chain first opened. Love going there. Staff is always helpful.
GD
Geanna DeBenedetti
Nov 11, 2025
5.0
Tracy Best Buy has an excellent selection with outstanding customer service. Talk to Daniel or CJ at Geek Squad for any electronic issue you may have!
MV
Manuel Valencia
Oct 23, 2025
3.0
Some of the staff is very helpful and friendly. Others are rude
What are the operating hours of Best Buy in Tracy, CA?
Best Buy in Tracy, CA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Tracy offer curbside pickup services?
Although curbside pickup is a service available generally, this Best Buy location currently does not offer curbside pickup, but it does have in-store pickup.
Can I get expert advice and support at Best Buy Tracy?
Yes, you can get expert advice, same day pickup, and Geek Squad support all in one place at Best Buy Tracy.
Is Best Buy Tracy wheelchair accessible?
Yes, Best Buy Tracy has a wheelchair accessible entrance to accommodate all customers.
Does Best Buy Tracy provide electronics recycling services?
Yes, Best Buy Tracy offers electronics recycling services to help you responsibly dispose of your old devices.
What types of products can I shop for at Best Buy Tracy?
You can shop for TVs, computers, appliances, cameras, home electronics, and video games at Best Buy Tracy.
What nearby stores can I visit for clothing and footwear around Best Buy Tracy?
Nearby, you can visit Spencer's, Finish Line, Shoe Palace, Payless ShoeSource, Shiekh Shoes, and Hibbett Sports for clothing and footwear shopping.
Are there dining options close to Best Buy Tracy?
Yes, nearby dining options include Charleys Cheesesteaks, Hot Dog on a Stick, Charleys Philly Steaks, Auntie Anne's Pretzels, and Buffalo Wild Wings for a variety of meals and snacks.
If I’m visiting Best Buy Tracy, what other shopping stores are nearby?
Nearby shopping stores include Bath & Body Works for beauty products, The Children's Place for children's clothing, Zumiez for apparel, Kay Jewelers for jewelry, and World Market for furniture and home decor.
How can nearby services like Geek Squad assist me when I visit Best Buy Tracy?
Geek Squad, located nearby, offers IT services and computer repair, providing professional support and repair services to complement your Best Buy purchases.