Best Buy

4.2
1624 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2550 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

4.2
1,624 reviews
5 stars
948
4 stars
364
3 stars
154
2 stars
51
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude and unhelpful.

Product Availability

Customers expressed disappointment with limited stock and selection, often finding items out of stock or only available for online purchase.

Store Experience

The store is generally described as clean and well-organized, but some customers reported feeling ignored or receiving minimal assistance from staff.

Installation Services

Installation services received positive remarks, with customers appreciating the professionalism and expertise of the installation team.

Online Ordering

Online ordering and pickup processes are noted as smooth and efficient, contributing positively to the overall shopping experience.
  • LM
    L Moore
    1 day ago
    5.0
    VERY friendly staff. Super helpful. Beautiful furniture and rugs I purchased. Jose did a wonderful job dropping my couch off to my house. No mess, took the boxes away and were fast and strong. Thanks so much. When I need more furniture I will come back!!
  • RM
    Ranganadh Muddana
    5 days ago
    5.0
    Customer service was good and a convenient place to pickup electronics.
  • DM
    Dominick Mongelli
    Nov 12, 2025
    5.0
    I’ve been shopping at Best Buy since the chain first opened. Love going there. Staff is always helpful.
  • GD
    Geanna DeBenedetti
    Nov 11, 2025
    5.0
    Tracy Best Buy has an excellent selection with outstanding customer service. Talk to Daniel or CJ at Geek Squad for any electronic issue you may have!
  • MV
    Manuel Valencia
    Oct 23, 2025
    3.0
    Some of the staff is very helpful and friendly. Others are rude

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Tracy, CA?

Best Buy in Tracy, CA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Tracy offer curbside pickup services?

Although curbside pickup is a service available generally, this Best Buy location currently does not offer curbside pickup, but it does have in-store pickup.