Best Buy

4.2
1647 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2550 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

4.2
1,647 reviews
5 stars
960
4 stars
367
3 stars
157
2 stars
52
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being helpful and friendly, while others are described as rude or indifferent.

Product Availability

Customers expressed frustration with limited stock and selection, often finding items out of stock or having to order online instead.

Geek Squad Experience

Experiences with Geek Squad vary; some customers report excellent service, while others advise against using them for certain issues.

Store Environment

The store is generally described as clean and well-organized, but some customers noted a lack of staff availability to assist.
  • AA
    Anand
    3 days ago
    4.0
    Place where I bought a display model of my laptop for a reasonable price and loved it.
  • RS
    rashelle seeger
    Jan 3, 2026
    5.0
    Ordered my item online, walked in and had easy pickup. They told me to pull my car up to the front of the store and someone walked out with my order in less than 1 minute. Was there less than 5 minutes total. Great and friendly service. That's exactly what you want in online ordering.
  • HR
    Heather Reese
    Dec 28, 2025
    5.0
    I ordered online for pick up and it was ready within 30 minutes! The guys at the checkout was very fast and courteous!
  • AG
    Anselmy Garcia
    Dec 24, 2025
    1.0
    My issue at this Best Buy location was handled by Geek Squad. I was given an iPhone replacement that was previously linked to an enterprise/hospital account, which caused serious problems. Geek Squad did not follow up as promised, and I had to go directly to Apple to get the issue resolved. This caused multiple trips, wasted time, and unnecessary stress. Overall, very disappointing experience. I recommend going straight to Apple instead.
  • AB
    Albert Bitker
    Dec 20, 2025
    5.0
    Online order was ready in 20 minutes. Excellent customer service getting the options I needed.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Tracy, CA?

Best Buy in Tracy, CA is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Tracy offer curbside pickup services?

Although curbside pickup is a service available generally, this Best Buy location currently does not offer curbside pickup, but it does have in-store pickup.