Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Torrance, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
268 reviews
5 stars
213
4 stars
10
3 stars2
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their excellent, friendly, and patient service, particularly highlighting employees like Obed, Esmeralda, and Daniel.
Efficiency
Several reviews noted the quick and efficient service provided, with many customers appreciating the fast setup and resolution of issues.
Staff Knowledge
Customers frequently mentioned the staff's knowledge and ability to explain products and services clearly, helping them make informed decisions.
Availability Issues
Some customers expressed frustration with the store being short-staffed, leading to long wait times and poor service during busy periods.
Mixed Experiences
While many reviews were positive, there were also complaints about deceptive practices, poor management, and negative experiences that led to dissatisfaction.
- WPWhitney PostNov 12, 20251.0Zero stars for this location if I could. The number of ways they screwed up this process and cost me hours on the phone with CS. Do not buy anything/ leave until they print you out what your bill will be because it will end up coming through wrong and then you're hours on hold with cs working to fix it. Horrible.
- GDGary DemareeNov 11, 20251.0I recently purchased two new 17 Pro iPhones from this Verizon contract office. The salesman Obed(?) said he would give us a $600 discount. I said this seems suspicious to me and asked if the discount required a service upgrade or other. He said "No it was because we have been loyal customers for almost 25 years." So we bought the phones and when he emailed the receipt it was for full retail, exactly what he had posted on wall display. Avoid this place. Drive a couple of miles north to a Verizon owned office. I hate being lied to!
- ABAlyssa BasdavanosNov 2, 20255.0Corey was a great help. He stayed and made sure everything was set up correctly for my phone and also was very personable.
- CJCarly JoyeOct 30, 20255.0I had a problem with my iPhone, I started to panic because I couldn’t get the screen that turned into “ zoom screen “ to change. I was driving by and I saw this Verizon store and went in. Rachel was inside, and as soon as I walked in, she fixed the problem immediately, and showed me how to do it myself if it ever happens again! She is an amazing person for being so kind, understanding my panic and helping me!! The world needs more people like Rachel in it!! Thank you so much for your help
- ASAnna SalsidoOct 28, 20255.0I’m presently a customer at Verizon on Hawthorne Boulevard and PCH and I have the gentleman who’s helping me is Bed OBED and I want to tell you that he is a very professional very kind and very experienced and informative. He took very very good care of me I’m 83 years old with heart problems and he was very kind. Thank you.
Frequently Asked Questions About Verizon
What type of products does Verizon at 3720 Pch Hwy in Torrance offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours for the Verizon store in Torrance?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Torrance support in-store pickup for orders?
Yes, Verizon offers in-store pickup service.
What payment methods are accepted at the Verizon retailer in Torrance?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any language options available for customers at this Verizon location?
Yes, services are available in English and Spanish.
How can I contact the Verizon store in Torrance for more information?
You can contact them by phone at +1 310-953-9904 or email at Info@victra.com.
What brands does Verizon store in Torrance carry?
They carry Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie among others.
Are there any nearby dining options to Verizon in Torrance for customers?
Yes, customers can visit nearby restaurants such as Tacos El Goloso for Mexican food and Pieology Pizzeria Torrance for pizza.
What nearby fitness or wellness centers can visitors to Verizon Torrance explore?
Nearby fitness and wellness options include Orangetheory Fitness Torrance, Calabloom MedSpa, Hydription health spa, and The Wellness Boutique spa and massage center.
Are there any convenient retail or beauty services close to Verizon Torrance?
Yes, customers can visit Lux Nail Spa, Bella Nails Lounge, Kallen & Michael Color & Cut salon, Rommy’s Hair Salon, and LashesbyBri beauty salon nearby.