Geek Squad

Reviews

• AA

  ASD43521

  Dec 18, 2025
  1.0
  12 days for a diagnosis. Didn't even fix the problem. 5 star reviews are all bots. This place sucks.
• RS

  Rucker Saito

  Dec 6, 2025
  1.0
  Geeksquad told me my pc was being worked on and it wouldn’t boot, after 2 days on a simple PSU installation. I came to the store and was lied to my face saying it had, “cpu overheating and wouldn’t boot”. I inspected it and they hadn’t even taken off the cover to do the wiring and didn’t even touch my PSU at all. I took it to an actual pc shop that does quick installations and had it done within an hour. Scam of a company.
• JB

  Jacobo B

  Nov 26, 2025
  1.0
  terrible costumer service. Today on 11.26.25 Yesenia was either having a bad day or needed someone to be mean to..... I had an appointment at 11.20 and was there at 11.15 while she was helping somebody else, my name was not on the appointment screen because it was showing appts from 2-3PM, maybe from yesterday??? IDK I finally approached her at 11.32am when she seemed to be finishing with the other lady and she said she could not serve me because I was late and had 2 other appointments at 11.40 and it was going to take her at least 15 minutes to check me in.... So she went on to sit on her chair for another 8 minutes checking on her phone while she waited for the next appointments>>> This is crazy!!