12 days for a diagnosis. Didn't even fix the problem. 5 star reviews are all bots. This place sucks.
RS
Rucker Saito
Dec 6, 2025
1.0
Geeksquad told me my pc was being worked on and it wouldn’t boot, after 2 days on a simple PSU installation. I came to the store and was lied to my face saying it had, “cpu overheating and wouldn’t boot”. I inspected it and they hadn’t even taken off the cover to do the wiring and didn’t even touch my PSU at all. I took it to an actual pc shop that does quick installations and had it done within an hour. Scam of a company.
JB
Jacobo B
Nov 26, 2025
1.0
terrible costumer service. Today on 11.26.25 Yesenia was either having a bad day or needed someone to be mean to.....
I had an appointment at 11.20 and was there at 11.15 while she was helping somebody else, my name was not on the appointment screen because it was showing appts from 2-3PM, maybe from yesterday??? IDK
I finally approached her at 11.32am when she seemed to be finishing with the other lady and she said she could not serve me because I was late and had 2 other appointments at 11.40 and it was going to take her at least 15 minutes to check me in....
So she went on to sit on her chair for another 8 minutes checking on her phone while she waited for the next appointments>>>
This is crazy!!
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