Best Buy

4.2
4904 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3675 Pacific Coast Hwy, Torrance, CA
90505, United States

Hours

Reviews

4.2
4,904 reviews
5 stars
2,813
4 stars
1,104
3 stars
453
2 stars
161
1 star
373

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and knowledge of the staff, there were significant complaints about rude employees and poor management responses.

Delivery Issues

Numerous reviews highlighted problems with delivery services, including incorrect delivery vehicles and lack of accountability from the store.

Store Condition

Customers appreciated the cleanliness and organization of the store, but some noted issues with stock availability and empty shelves.

Geek Squad Performance

Feedback on Geek Squad was mixed, with some customers reporting helpful service while others experienced significant issues with installations and repairs.

Checkout Experience

Several customers mentioned long wait times at checkout and a desire for self-checkout options.
  • DA
    David Adkins-Brown
    Nov 12, 2025
    3.0
    The only thing that saved this store was the guy working at the door (Nov 12 @ 130 pm). He said hello and directed me to where I could find the things I needed. I walked back and forth at this location looking for another person who would at least say hello. One person on their phone sending texts from the back, one person walked to a station near appliances and glanced at me. I went back to security where the guy directed me to the manager but also told me where I might find what I needed. Even the manager took a moment of me walking around to nod at least. I got what I needed, but we need to work on the customer service and just saying hello or "I'll be right with you" or asking if people have found what they need. Anything.
  • RR
    Raymond Randall
    Nov 5, 2025
    5.0
    Iconic store. Been around forever. I hope they stay open another 200 years and giving us the consumers the latest in tech.
  • DD
    Dezi D
    Nov 4, 2025
    5.0
    My husband and I visited this location yesterday to check out new refrigerators. We had the pleasure of being assisted by Chayse. He was very helpful and informative. Showing us the floor models that met our specific needs and even providing us other locations that had different floor models we were interested in. Although, we have a little time before we make our new purchase. Chayse's positive personality and knowledge of the products and brands will definitely make it easy. 😊
  • LN
    L Naea
    Oct 24, 2025
    5.0
    I had a great experience at Best Buy Torrance! The store was clean, organized, and easy to find everything I needed. The staff were friendly, professional, and quick to offer help without being pushy. Checkout was smooth, and my online order pickup was ready right on time. Everything from the selection to the service made my visit stress-free and enjoyable. Definitely one of the better Best Buy locations I’ve been to — highly recommend!
  • LF
    Lisa L. Farris
    Oct 24, 2025
    2.0
    Purchased a 36 inch range from BB. Confirmed delivery date and time on two occasions the week prior and day prior. On the delivery date, a third party company showed up and stated they could only deliver it and not install as previously purchased, confirmed and ordered. After 50 min on the phone on the day or delivery, they stated someone would call in a day or two. Escalated to off-shore supervisor after one hour who assured us it would be rescheduled for proper delivery on yet another date.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Torrance?

You can shop for TVs, computers, appliances, and more, with expert advice, Geek Squad support, and same day pickup options.

What are the operating hours for Best Buy in Torrance?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.