While many customers praised the helpfulness and knowledge of the staff, there were significant complaints about rude employees and poor management responses.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including incorrect delivery vehicles and lack of accountability from the store.
Store Condition
Customers appreciated the cleanliness and organization of the store, but some noted issues with stock availability and empty shelves.
Geek Squad Performance
Feedback on Geek Squad was mixed, with some customers reporting helpful service while others experienced significant issues with installations and repairs.
Checkout Experience
Several customers mentioned long wait times at checkout and a desire for self-checkout options.
DA
David Adkins-Brown
Nov 12, 2025
3.0
The only thing that saved this store was the guy working at the door (Nov 12 @ 130 pm). He said hello and directed me to where I could find the things I needed. I walked back and forth at this location looking for another person who would at least say hello. One person on their phone sending texts from the back, one person walked to a station near appliances and glanced at me. I went back to security where the guy directed me to the manager but also told me where I might find what I needed. Even the manager took a moment of me walking around to nod at least. I got what I needed, but we need to work on the customer service and just saying hello or "I'll be right with you" or asking if people have found what they need. Anything.
RR
Raymond Randall
Nov 5, 2025
5.0
Iconic store. Been around forever. I hope they stay open another 200 years and giving us the consumers the latest in tech.
DD
Dezi D
Nov 4, 2025
5.0
My husband and I visited this location yesterday to check out new refrigerators. We had the pleasure of being assisted by Chayse. He was very helpful and informative. Showing us the floor models that met our specific needs and even providing us other locations that had different floor models we were interested in. Although, we have a little time before we make our new purchase. Chayse's positive personality and knowledge of the products and brands will definitely make it easy. 😊
LN
L Naea
Oct 24, 2025
5.0
I had a great experience at Best Buy Torrance! The store was clean, organized, and easy to find everything I needed. The staff were friendly, professional, and quick to offer help without being pushy. Checkout was smooth, and my online order pickup was ready right on time.
Everything from the selection to the service made my visit stress-free and enjoyable. Definitely one of the better Best Buy locations I’ve been to — highly recommend!
LF
Lisa L. Farris
Oct 24, 2025
2.0
Purchased a 36 inch range from BB. Confirmed delivery date and time on two occasions the week prior and day prior. On the delivery date, a third party company showed up and stated they could only deliver it and not install as previously purchased, confirmed and ordered. After 50 min on the phone on the day or delivery, they stated someone would call in a day or two. Escalated to off-shore supervisor after one hour who assured us it would be rescheduled for proper delivery on yet another date.
What products and services can I find at Best Buy in Torrance?
You can shop for TVs, computers, appliances, and more, with expert advice, Geek Squad support, and same day pickup options.
What are the operating hours for Best Buy in Torrance?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer in-store and curbside pickup?
Best Buy offers in-store pickup but does not currently provide curbside pickup.
Is the Best Buy store in Torrance wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get electronics repaired at Best Buy in Torrance?
Yes, the store provides service and repair support through Geek Squad.
What payment methods are accepted at Best Buy in Torrance?
You can pay by check, debit card, and other standard payment options; cash only is not required.
Where is Best Buy located in Torrance?
It is located at 3675 Pacific Coast Hwy, Torrance, CA 90505.
Which nearby places can I visit before or after shopping at Best Buy Torrance?
You can visit nearby places like Tokyo Central Specialty Market for groceries, Panda Express for Chinese food, or Stein Mart for clothing shopping.
Are there nearby restaurants close to Best Buy in Torrance?
Yes, local restaurants include Panda Express, Carl's Jr., Honda Sushi and Japanese Dining, and Black Bear Diner for a variety of dining options.
Is there public transit or landmarks near Best Buy to help with finding the store?
While no specific transit stations are listed, nearby popular locations like Starbucks and AT&T stores make the Best Buy location easy to find along Pacific Coast Hwy.