Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesVCA Animal Hospitals
At VCA Community Companion Animal Hospital, we help pets live long, healthy, and happy lives. We deliver the best medical care for pets and the best experience for pet owners. Our veterinarians, technicians and other pet-friendly staff are trained to the highest standards. Their knowledge of the latest procedures and medications ensures that all our patients receive the best in preventive and healing care. Assistance available in Spanish, Armenian, Hindi, and Dutch
Location
VCA Community Companion Animal Hospital
5271 Sereno Drive, Temple City, CA
91780, United States
Hours
Reviews
4.4
220 reviews
5 stars
169
4 stars
20
3 stars3
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their friendliness, compassion, and dedication to providing excellent care for pets.
Appointment Issues
Several reviews mentioned difficulties in scheduling appointments, long wait times, and issues with communication regarding appointments.
Pricing Concerns
Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it expensive compared to other veterinary services.
Quality of Care
Overall, the quality of veterinary care was highlighted positively, with many customers expressing trust in the veterinarians and their expertise.
Customer Service
There were complaints about customer service, particularly regarding staff rudeness and lack of responsiveness to inquiries.
- VTVivian TranDec 4, 20255.0I brought a stray cat here for a wound infection. Staff: The receptionists and techs were friendly, and the tech and Dr. Boykins handled the kitty very well with gentle touch and small movements. Appointments: You have to make an appointment to be seen. Walk ins will be redirected to the earliest appointment date available, and the receptionists do their best to find a time that works. Wait time: I waited about 20-30 minutes with an appointment. The overall exam duration was about 30 minutes, and I waited another 15 for the kitty's medications. I was out of the clinic within an hour and a half, and I think that's quite fast with the large amount of pets being seen. Price: I honestly think the price is reasonable, but this is my first time getting medications for animals and visiting a vet, so I don't know how accurate my judgment is. I got antibiotics (for 7 days), antiseptic wipes (30 pieces), and pain-relief meds for a total of $101.39. I didn't need to pay for the exam because I had a coupon that waived the exam fees for first-time clients. Price negotiations: I told the Dr. Boykins before we discussed treatment plans about my budget, and he was understanding. He offered to give me an estimate of the medications and offered me medication options that are cheaper. Overall, I had a great experience!
- ASAminda Gloria SalmeronSep 16, 20255.0Just a great office to take your pets. The staff are so nice. Friendly and efficient. Convenient and the vets are amazing! a
- JBJ BirdJan 16, 20205.0Dr. Nasser and staff are so nice here. Love the convenience of scheduling and text reminders and emails for shots. Puppy is healthy and happy to leave lol.
- SHSUSAN HAMILTONJan 27, 20195.0Caring and compassionate people are here for your pets! Clean and we'll equipped for all small pet owners.
- PNPea NutJun 13, 20175.0Great vets. Customer service (Lisa) always wonderful and others. Open 7 days a week. Pets do not seem to be afraid to be there. That speaks volumes.
Frequently Asked Questions About VCA Community Companion Animal Hospital
What types of pets does VCA Community Companion Animal Hospital care for?
VCA Community Companion Animal Hospital provides care for cats, dogs, birds, pocket pets, rabbits, and reptiles.
What are the operating hours of VCA Community Companion Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at VCA Community Companion Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are offered by VCA Community Companion Animal Hospital?
Services include acupuncture, advanced care, dental care, diagnostics, surgery, pet boarding, vaccinations, and many more specialized veterinary services.
Is assistance available in any languages other than English at this hospital?
Yes, assistance is available in Spanish, Armenian, Hindi, and Dutch.
Where is VCA Community Companion Animal Hospital located?
The hospital is located at 5271 Sereno Drive, Temple City, CA 91780, USA.
Does VCA Community Companion Animal Hospital offer any promotions for new clients?
Yes, new clients can click for a Free First Exam coupon available on their website.
What nearby pet grooming services are close to VCA Community Companion Animal Hospital?
Nearby pet grooming services include Suds Pet Grooming, Paws n Claws Grooming, and Go Go Spa, which provide convenient grooming and pet care options before or after your visit.
What fitness and wellness facilities are located near VCA Community Companion Animal Hospital?
Nearby fitness options include 3volution 7itness gym and YG Dance Studio, perfect for owners wanting to stay active during their visit to the area.
Are there any nearby dining options for visitors to VCA Community Companion Animal Hospital?
Yes, dining options nearby include Oo Kook Kbbq, OO-KOOK Korean BBQ, and 牛國, offering Korean and Asian barbecue meals for visitors to enjoy.