Business Details
2605 Main St, Susanville, CA
96130, United States
Certified by Verizon • Feb 22, 2026
(530) 832-3042
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Susanville, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
271 reviews
5 stars
194
4 stars
21
3 stars
10
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees receiving commendations for their exceptional service.
Sales Experience
While many reviews highlighted positive sales experiences, there were complaints about upselling tactics and lack of transparency regarding pricing.
Store Environment
The store atmosphere was noted as improved under new management, with a more welcoming and competent staff, although some reviews mentioned instances of poor service.
Service Issues
Several customers reported significant issues with service delivery, including billing discrepancies and delays in receiving new devices.
- DCDominic CelestineJan 23, 20265.0Hailey and autumdae were amazing !! Helped me with everything super fast and efficient
- MCMaryanne CowellJan 22, 20265.0Was handled kindly. Associate was very informative.
- DMDonald McMullenNov 17, 20255.0Very pleasant and helpful
- HPHerschel PenceOct 16, 20255.0Ray was very knowledgeable, and very friendly
- MLMatthew LivelySep 28, 20255.0Alex was amazing and we couldn’t ask for anything more
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Susanville?
The Verizon store offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, laptops, and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Verizon in Susanville, CA?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Susanville offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What payment methods are accepted at the Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact the Verizon store in Susanville?
You can contact the store by phone at +1 530-832-3042 or email at Info@victra.com.
Is free Wi-Fi available for customers at the Verizon store?
Yes, free Wi-Fi is available for customers at the store.
Which nearby restaurants can I visit before or after shopping at Verizon in Susanville?
Nearby restaurants include Round Table Pizza, Amy's Kopper Kettle Cafe, Panda Express, and Kopper Kettle Cafe, offering a variety of dining options close to the Verizon store.
Where can I find fitness centers close to the Verizon store in Susanville?
Anytime Fitness Susanville and Curves gym are nearby, convenient for combining your shopping trip with a workout.
Are there any beauty salons near the Verizon store in Susanville?
Yes, Lassen Nail Spa, Beauty Corral, and Beauty Addiction hair salon are located nearby for beauty and grooming services.
What nearby locations can assist with transportation and automotive needs around the Verizon store?
Susanville DMV, Spirit gas station, AutoZone, O'Reilly Auto Parts, and Shell Car Wash are all close by for related services.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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