Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Stockton, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
389 reviews
5 stars
325
4 stars
26
3 stars
6
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, helpful, and friendly, with specific mentions of employees like Jamar, Michael, and Irma for their outstanding service.
Billing Issues
Several reviews highlighted concerns about unclear charges and billing practices, with customers reporting unexpected fees and difficulties in resolving these issues.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and long wait times, indicating inconsistency in customer experiences.
- TEThomas Elsholz2 days ago4.0Great customer service! Almost NO wait time, and Brandon was very knowledgable.
- ASArshDeEP SinghDec 24, 20251.0So talking about the staff here.They dont know how to talk and deal with the customer. we got the deal from this store. for the information about deal they are saying to go to the person who gave us the deal who is currently in another city. what that mean ? what if he goes to the another state?
- CBClem BalliDec 18, 20255.0Brandon ly, definitely. The best!!! Very knowledgeable and skilled, outstanding customer service, i've made a new friend today.Thanks Brandon, appreciate you.
- ABAngela BurgessDec 5, 20255.0Tara is amazing! She always goes above and beyond for us. The store is clean and everyone is helpful, but she is our absolute favorite.
- MMMeganNov 29, 20255.0Our Verizon sales associate Ariana was very knowledgeable, professional, and friendly. We came in to upgrade a phone and she made the process very smooth and easy.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Stockton, CA location?
Verizon in Stockton offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and various accessories such as audio accessories, cases, and power accessories.
What services can I get at the Verizon Authorized Retailer on Trinity Parkway?
You can get new lines, upgrades, new devices, and accessories at this Verizon Authorized Retailer in Stockton.
What are the store hours for Verizon at 10952 Trinity Parkway?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does this Verizon location in Stockton support in-store pickup?
Yes, this Verizon Authorized Retailer offers in-store pickup services.
What forms of payment does Verizon Stockton accept?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Wi-Fi available at Verizon Stockton store?
Yes, free Wi-Fi is available for customers at the store.
Are there any nearby restaurants I can visit before or after shopping at Verizon Stockton?
Yes, nearby dining options include Round Table Pizza for Italian food, GK Mongolian BBQ for Chinese barbecue, and Ono Hawaiian BBQ for Hawaiian cuisine.
What nearby transit or retail locations can help me find Verizon on Trinity Parkway?
Nearby mobile phone stores like T-Mobile and Sprint Store By Wireless Lifestyle can help guide you to the Verizon Authorized Retailer nearby.
Are there nearby places for personal care or beauty services near Verizon Stockton?
Yes, Happiness Nails & Spa and European Wax Center are nearby beauty salons where you can visit before or after your Verizon trip.
How can I contact Verizon Stockton if I have questions?
You can call the store at +1 209-474-9071 or email at Info@victra.com for any inquiries.