Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Stockton, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
381 reviews
5 stars
320
4 stars
24
3 stars
6
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Michael, Jamar, and Irma.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and thoroughness in addressing customer needs.
Billing Issues
There were multiple complaints regarding unclear billing practices and unexpected charges, leading to customer frustration.
Store Environment
Customers appreciated the clean and organized store environment, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported rude interactions and dissatisfaction with service, indicating inconsistency in customer experiences.
- JDjackie deasyNov 15, 20255.0Brandon Ly helped us with new phones for my husband and I plus an iPad for my husband. He was very patient with us, explained everything to us and never made us feel rushed. Will continue to go to him in future.
- MGMaya GonzalesNov 13, 20255.0Irma R. was very helpful, patient, a great conversationalist, and went the extra mile for us. She stayed with us to make sure everything was okay with our transfer even though she was supposed to be off already. We enjoyed talking to her and she was very honest an knowledgeable. I even grabbed her business card so my dad could take a look at upgrading our plan.
- CDcatherine DvNov 4, 20255.0Roberto and his team at Verizon are EXCELLENT. I had a phone issue in which it was somewhat difficult to solve he was very calm and kind and was patient. A Verizon agent at a different location made a mistake and I’m glad I went to him in Stockton Trinity where he fixed it. I finally got my iPhone 17 Pro in Orange and I’m excited to finally use it and have it in my hands! The team here is professional and caring and definitely personable! Thank you everyone ( :
- ZLZurab LaipanovOct 24, 20254.0Я бы поставил плохую оценку но ради девушки которая помогла мне не ставлю просто ставлю четвёрку надо исправляться здесь ничего особо не смогли мне сделать кроме того что счёт оплатили.
- MSmariah snyderSep 11, 20255.0i came in to the store honestly an hour before closing and i believe it was ariana who helped me anyways she was top tier really helpful and overall amazing she made sure we were getting the best deal we could get
Frequently Asked Questions About Verizon
What products does Verizon offer at the Stockton, CA location?
Verizon in Stockton offers a full range of wireless devices including smartphones, tablets, wearable devices, mobile broadband, and various accessories such as audio accessories, cases, and power accessories.
What services can I get at the Verizon Authorized Retailer on Trinity Parkway?
You can get new lines, upgrades, new devices, and accessories at this Verizon Authorized Retailer in Stockton.
What are the store hours for Verizon at 10952 Trinity Parkway?
The store is open Monday through Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Does this Verizon location in Stockton support in-store pickup?
Yes, this Verizon Authorized Retailer offers in-store pickup services.
What forms of payment does Verizon Stockton accept?
They accept various payment options including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Wi-Fi available at Verizon Stockton store?
Yes, free Wi-Fi is available for customers at the store.
Are there any nearby restaurants I can visit before or after shopping at Verizon Stockton?
Yes, nearby dining options include Round Table Pizza for Italian food, GK Mongolian BBQ for Chinese barbecue, and Ono Hawaiian BBQ for Hawaiian cuisine.
What nearby transit or retail locations can help me find Verizon on Trinity Parkway?
Nearby mobile phone stores like T-Mobile and Sprint Store By Wireless Lifestyle can help guide you to the Verizon Authorized Retailer nearby.
Are there nearby places for personal care or beauty services near Verizon Stockton?
Yes, Happiness Nails & Spa and European Wax Center are nearby beauty salons where you can visit before or after your Verizon trip.
How can I contact Verizon Stockton if I have questions?
You can call the store at +1 209-474-9071 or email at Info@victra.com for any inquiries.