Very helpful experience over the phone. I had received an email that said I was charged for another year of Geek Squad insurance, it was in fact a spam/phishing email and they helped me get to the bottom on it.
KT
Kiran Trace
Jan 28, 2016
1.0
The worst. Shop amazon. Geek squad are a bunch of kids that barely know how to turn on a computer. Terrible service. Its just a waste of time. Go anywhere else.
BW
Brianna Wilson
Mar 4, 2015
1.0
Is there a way to give it less than one star? I took my Apple computer in to get it fixed because I had the "white-screen-of-death." The first time I took it in they told me they couldn't do anything right then because they needed a reload disc because my hard-drive had malfunctioned, and to bring it back as soon as I got that.. I brought it back and they told me it would be $130 to install this onto my computer... I could have done it myself... They told me it would be ready the next day. The next day they call me and tell me that my hard drive was fried and that I needed to have that fixed, so I came into the store and they charged me another $125 for a hard drive. Again I was "promised" that my computer would be fixed by today and "worst case scenario by the next day." So I waited until the next day and called them. They said it still wasn't cooperating and that they would call me back in 2 hours to tell me if they had success or not (this was at 9:00am when they opened.). I did not receive a call back from them by 6:30pm so I decided to call them and ask what was going on. They told me my Logic Board was screwed up and best case scenario it would be another $300+ on what I had already paid... I said screw it, give me my money back and I'll take it to the Apple store to get it fixed... Expecting the worst and thinking it was my Logic Board, I took it in today only to find that it was NOT the Logic Board, but the cable on my hard drive and it only cost me $56 and was fixed in a little under 2 hours. Apple told me if it was the Logic Board they would send it in and EVERYTHING that was broken or in need of repair on the computer would be replaced/fixed for $330.Please don't be scammed by Geek Squad... I feel like they just wanted my money. Take it to an actual Apple store to get any Apple products fixed.
MH
Marc Harris
Jan 12, 2015
5.0
We bought a computer recently at Best Buy & have brought it in several times to Geek Squad. We received wonderful help that we needed, very friendly & professional. Alex was the employee that helped us, but we are confident that the entire staff is all very good.
What services does Geek Squad at Best Buy in Soquel offer?
Geek Squad at Best Buy in Soquel offers tech repair, setup, and support services, including computer, cell phone, appliance, and television repair as well as data recovery and computer support.
Where is Geek Squad located in Soquel, CA?
Geek Squad is located at 2650 41st Ave, Soquel, CA 95073, United States.
What are the operating hours for Geek Squad in Soquel?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
How can I schedule service with Geek Squad?
You can schedule service with Geek Squad either in store at 2650 41st Ave or online through their website.
Is Geek Squad at Best Buy open on Sundays?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM.
What is the contact number for Geek Squad in Soquel?
You can reach Geek Squad in Soquel at +1 831-465-0956.
Are there any nearby food options where I can eat before or after visiting Geek Squad?
Yes, nearby food options include Jamba Juice, Kelly’s Deli Soquel, Round Table Pizza, ZENSHI Handcrafted Sushi, Taco Bell, and Starbucks, all within easy reach of Geek Squad.
Where can I find nearby electronics and computer stores while visiting Geek Squad?
Best Buy and The Home Depot are nearby stores where you can purchase electronics, computers, and home improvement supplies when visiting Geek Squad.
Are there any banking or ATM services close to Geek Squad?
Yes, nearby banking services include U.S. Bank ATM and Coinme for financial services and currency exchange close to Geek Squad.
What other professional or repair services are located near Geek Squad?
Nearby professional and repair services include Master Cleaners for laundry and dry cleaning, KeyMe Locksmiths and Minute Key for locksmith services, and Doctor Auto for automotive repairs.