Best Buy

4.0
1814 reviews
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Business Details

2650 41st Ave, Soquel, CA
95073, United States
(831) 465-0956
https://stores.bestbuy.com/ca/soquel/2650-41st-ave-797.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2650 41st Ave, Soquel, CA
95073, United States

Hours

Reviews

4.0
1,814 reviews
5 stars
860
4 stars
482
3 stars
235
2 stars
83
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unhelpful interactions.

Product Availability

Customers appreciated the good selection of items, but some experienced issues with stock and order fulfillment.

Pricing

Competitive pricing was noted positively, but some customers felt certain items were overpriced.

Store Experience

Store cleanliness and organization received criticism, with some customers finding it difficult to navigate or get assistance.

Returns and Repairs

Issues with returns and repair services were highlighted, with some customers expressing frustration over delays and poor handling.
  • PG
    Poonam Gupta
    5 days ago
    1.0
    Horrible experience with my pick-up at the store. I had placed a pickup order for an S10 FE tablet with S-pen (included) - Open box (Good condition). As per the website, the device should have been factory reset and should have included the pen. On reaching the store, they were handing me the package without the pen. I happened to check the box in store and requested for the missing S-pen which they gave me later. And after getting back home, I realized that the device was not factory reset and could not be factory reset my me since it was running a retail store firmware image which needs a firmware update by them. Its unusable at this point since most features are blocked by them. Would not recommend buying or picking up devices from this store. Also be super careful while buying open-box devices from Bestbuy.
  • NN
    Nayeli
    Oct 31, 2025
    5.0
    Encontré muy buenas ofertas en mi visita
  • RD
    Raul Dimas
    Oct 28, 2025
    4.0
    How placed an online order and went before it was ready but the staff there had went and picked out what I needed on the spot. Great service!
  • JH
    Jean Hurchalla
    Oct 27, 2025
    5.0
    I've been in a couple of times. I have trouble make my phone work right. The guys here fixed what wasn't working, quickly. I was so impressed how friendly and helpful they were to a non-techie person! My phone works great.
  • KL
    Kacey Lewis
    Oct 11, 2025
    2.0
    Pretty disserted on a Saturday afternoon, almost no customers. Waited in line to buy one thing for almost 10 minutes while I watched two employees bubble wrap a TV, and countless other employees mill around.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Soquel?

At Best Buy in Soquel, you can shop for TVs, computers, appliances, cameras, home electronics, and video games.

What are the operating hours of Best Buy Soquel?

Best Buy Soquel is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.