Business Details
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Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,492 reviews
5 stars
835
4 stars
362
3 stars
145
2 stars
40
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly highlighting individual employees like Sean and Dean for their exceptional service.
Product Availability
Several reviews noted issues with stock availability, with customers frequently finding items out of stock or not as advertised online.
Store Cleanliness
Customers appreciated the cleanliness of the store and facilities, including restrooms.
Technical Support
Mixed feedback on technical support, with some customers expressing frustration over Geek Squad's service and technical competence.
Pricing and Policies
Customers expressed dissatisfaction with pricing policies, particularly regarding return policies and hidden fees associated with services.
- MLMr Langdon4 days ago4.0I have been a member of Geek Squad for over a decade and it is very convenient to just call somebody to help me with my technical issues and they are always courteous to my position of disability. The staff at Best Buy is always eager to help and support you in the right direction.
- SVSilvia Valdivia-NavaNov 11, 20255.0I want to thank Jonathan for his great customer service. He went above and beyond which is hardly seen anymore and I hope your manager sees what a great employee you are as I did, keep it up
- SSSarah SkipperNov 8, 20255.0We needed to buy a new washing machine and dryer. Darryl II helped us get the perfect set with a discount. Thanks!
- EBE BOct 28, 20255.0From the moment we first met Sean, he was extremely professional yet very genuine and friendly. His wealth of knowledge and customer service skills were beyond impressive. He didn’t pressure us at all and made us feel just as valuable, regardless of whether or not we were going to end up purchasing through Best Buy. We visited Best Buy twice. During the first experience with Sean (and Adrian who was great too), he helped us to confidently decide that we wanted to come back and make our purchase at the Simi Valley Best Buy. Unfortunately, we weren’t able to come back earlier Sunday as planned and were initially concerned because we wanted to work with him. However, though his shift was soon ending, that didn’t stop him from going above and beyond, taking the necessary steps and providing us with stellar customer service. He showed no pressure or rush and ensured we were taken care of without regard to his time. We cannot express enough how much we appreciated Sean and the 110% dedication he gave. He truly and genuinely values his customers and is an outstanding representation for Best Buy. Sean is the reason we ended up purchasing our new fridge through Best Buy and we would do it again! We HIGHLY, HIGHLY recommend him! Thanks Sean!!
- SMSean McCormackOct 15, 20251.0Do not fall for the website claim that you can recycle an old TV through Best Buy in Simi Valley. The claim that you can recycle a tube TV less than 31 inches is false. I even called the number listed for the Simi Valley Best Buy and was specifically told that I could bring my old 23 inch tube TV in for recycling. When I arrived I was immediately told this TV could not be accepted. I am just shy of 70 yrs. old holding a 50 pound TV and was not allowed to proceed. I argued that I called this the number for THIS specific store to get the OK (still holding this TV) . I was told there is not a direct line into this store and I was talking to someone in a different country and there is no way they are accepting this TV. I was not offered any additional suggestion other than to show me the door. I dropped the TV in the parking lot, injuring my shin, before loading it into my car. This will be my last trip into Best Buy.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Simi Valley?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Simi Valley.
What are the store hours for Best Buy at 1173 Simi Town Center Way?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer in-store pickup?
Yes, Best Buy in Simi Valley offers in-store pickup for your convenience.
Can I get repair or service support at the Simi Valley Best Buy?
Yes, Geek Squad support and service repair are available at this Best Buy location.
Is the Best Buy in Simi Valley wheelchair accessible?
Yes, this Best Buy has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy in Simi Valley?
They accept debit cards and checks; cash-only is not required.
Are there any nearby stores where I can buy baby gear when visiting Best Buy?
Yes, Babies"R"Us is nearby, offering baby gear, furniture, and toys.
Where can I get computer repair services near Best Buy?
Geek Squad, located near Best Buy, provides mobile phone store services, computer hardware support, and IT service and computer repair.
What dining options are available near the Simi Valley Best Buy?
Near Best Buy, you can visit several restaurants such as MB Grille (seafood), Market Broiler (seafood and American), Islands Restaurant (American), and Kalaveras (Mexican and cocktail bar).
Is there a nearby home improvement store close to Best Buy in Simi Valley?
Yes, Lowe's Home Improvement is nearby and offers hardware, gardening supplies, and home improvement products.