Mixed experiences with staff; some customers praised helpful and knowledgeable employees, while others reported rudeness and lack of assistance.
Product Availability
Frequent complaints about items being out of stock or not available as advertised, leading to customer frustration.
Store Cleanliness
Customers noted that the store is generally clean and well-maintained.
Geek Squad Issues
Several negative experiences reported with Geek Squad, including poor service and technical issues.
Pricing Concerns
Some customers found prices to be high and expressed dissatisfaction with return policies.
GN
Gerson Eral Garcia Nolasco
Feb 19, 2026
5.0
Excelentes productos
JI
Jeanette Imhof
Jan 20, 2026
1.0
WHY is this store here? They NEVER have what you want And they say they can't even order what you want...the online sellers on website aren't always part of best buy either...it's frustrating to say the least. No one ever knows anything either like when they may receive the item in stock, etc...
MM
M
Dec 23, 2025
5.0
Good selection of video games for the kids
JR
Jerry Rulsky
Dec 18, 2025
5.0
Clean store. Nice staff. Quick pickups.
EB
Eric Banks
Dec 16, 2025
1.0
Understaffed and rude staff members. Go buy on Amazon save money it’s cheaper
What types of products can I find at Best Buy in Simi Valley?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Simi Valley.
What are the store hours for Best Buy at 1173 Simi Town Center Way?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer in-store pickup?
Yes, Best Buy in Simi Valley offers in-store pickup for your convenience.
Can I get repair or service support at the Simi Valley Best Buy?
Yes, Geek Squad support and service repair are available at this Best Buy location.
Is the Best Buy in Simi Valley wheelchair accessible?
Yes, this Best Buy has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy in Simi Valley?
They accept debit cards and checks; cash-only is not required.
Are there any nearby stores where I can buy baby gear when visiting Best Buy?
Yes, Babies"R"Us is nearby, offering baby gear, furniture, and toys.
Where can I get computer repair services near Best Buy?
Geek Squad, located near Best Buy, provides mobile phone store services, computer hardware support, and IT service and computer repair.
What dining options are available near the Simi Valley Best Buy?
Near Best Buy, you can visit several restaurants such as MB Grille (seafood), Market Broiler (seafood and American), Islands Restaurant (American), and Kalaveras (Mexican and cocktail bar).
Is there a nearby home improvement store close to Best Buy in Simi Valley?
Yes, Lowe's Home Improvement is nearby and offers hardware, gardening supplies, and home improvement products.
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