Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,501 reviews
5 stars
841
4 stars
363
3 stars
145
2 stars
40
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees provided excellent assistance, others were reported as rude or unhelpful.
Store Cleanliness
Customers appreciated the cleanliness of the store and facilities.
Product Availability
Frequent complaints about stock availability, with customers often finding items out of stock or misrepresented online.
Staffing Issues
Concerns about understaffing and employees being unengaged or distracted, leading to poor customer experiences.
Geek Squad Performance
Inconsistent experiences with Geek Squad, ranging from helpful service to significant dissatisfaction with technical support.
- MMMDec 23, 20255.0Good selection of video games for the kids
- JRJerry RulskyDec 18, 20255.0Clean store. Nice staff. Quick pickups.
- EBEric BanksDec 16, 20251.0Understaffed and rude staff members. Go buy on Amazon save money it’s cheaper
- SRStephanie RDec 5, 20251.0Its a shame. You cannot get a live appointment for geek squad at the store of your choice as mistakes in times and stores are a major issue. The General manager in thousand oaks was quite resistant when several staff members asked me to tell her this flaw that gets them yelled at by customers daily. Last time at Geek Squad the tech instead of putting a pass code on my computer, stood up and said he was going lunch! I had to wait 90 minutes for a free tech as not to leave my computer open to anyone as my main issue was family getting into mu computer, specifically an obcessed x I live with. So they cut corners hoping you will not notice. The manager of Geek Squad should be fired. In the past years, I have watched many many customers cancel and leave she is so rude. Always rude in Thousand Oaks.
- MLMr LangdonNov 19, 20254.0I have been a member of Geek Squad for over a decade and it is very convenient to just call somebody to help me with my technical issues and they are always courteous to my position of disability. The staff at Best Buy is always eager to help and support you in the right direction.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Simi Valley?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Simi Valley.
What are the store hours for Best Buy at 1173 Simi Town Center Way?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer in-store pickup?
Yes, Best Buy in Simi Valley offers in-store pickup for your convenience.
Can I get repair or service support at the Simi Valley Best Buy?
Yes, Geek Squad support and service repair are available at this Best Buy location.
Is the Best Buy in Simi Valley wheelchair accessible?
Yes, this Best Buy has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy in Simi Valley?
They accept debit cards and checks; cash-only is not required.
Are there any nearby stores where I can buy baby gear when visiting Best Buy?
Yes, Babies"R"Us is nearby, offering baby gear, furniture, and toys.
Where can I get computer repair services near Best Buy?
Geek Squad, located near Best Buy, provides mobile phone store services, computer hardware support, and IT service and computer repair.
What dining options are available near the Simi Valley Best Buy?
Near Best Buy, you can visit several restaurants such as MB Grille (seafood), Market Broiler (seafood and American), Islands Restaurant (American), and Kalaveras (Mexican and cocktail bar).
Is there a nearby home improvement store close to Best Buy in Simi Valley?
Yes, Lowe's Home Improvement is nearby and offers hardware, gardening supplies, and home improvement products.