Best Buy

Reviews

• PW

  Peter Wadhams

  6 days ago
  4.0
  You can usually fund just about anything electric or electronic here at reasonable prices
• DH

  Daniel Herrera

  Feb 28, 2026
  2.0
  I walked in and went straight to the phones..I knew exactly what I wanted...I saw a group of workers huddled around the register and not ONE asked me if I needed help..I stood there for about 5 minutes maybe 10ft away from the group of workers... Until I walked up to them and asked for help. One gentleman assisted me but at that point I already had a negative view of the place.
• DW

  Dion Willis

  Feb 28, 2026
  3.0
  Went in for a phone. No BS and didn’t give us the run around. Giving three stars for hella people standing around while people needed help. Seemed more like a social event with co workers rather than working.
• BC

  Brian C

  Feb 13, 2026
  1.0
  I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.
• WW

  Warrior

  Feb 4, 2026
  1.0
  Went 6 months ago or so to see if i can get something in payments and a guy with glases who worked there said hold up ill get someone and a short girl told me in a rude manner what did u need and I said hello I wanted to know about if I can qualify for payments and she said u have to go to the counter by an area she pointed and I said thanks ima go see and she just turned around and left and workers are always just wondering around instead of looking around if someone needs help

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