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Best Buy

4.1
(3601 reviews)

Business Details

(818) 501-0933

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4500 Van Nuys Blvd, Sherman Oaks, CA
91403, United States

Hours

Reviews

4.1
3,601 reviews
5 stars
2,032
4 stars
766
3 stars
316
2 stars
138
1 star
349
  • JI
    José A. Solana Iglesias
    5 days ago
    5.0
    Great customer service. Quick and easy
  • OS
    Oren Shiri
    Feb 21, 2026
    2.0
    No help needed to get manager lots of employees just sitting behind the counter chit chatting. Low stock on items
  • JS
    Jimmy Sanabria
    Feb 14, 2026
    5.0
    Very helpful team, picking up my TV was quick and easy. Young man that helped was quick and helped load without asking. Great job!
  • NA
    Nick Abrahan
    Feb 6, 2026
    1.0
    I came in to return an Oura Ring 3 that I got direct from BestBuy.com, only to be denied by the manager because "You got this online and it's an older model we don't carry, and we can't return things we don't sell at this store" I showed them the receipt and their own return policy and they just coldly insisted, saying "the system won't let me return it. You have to go to FedEx and ship it since you got it online." I went to another Best Buy nearby the day after and they accepted my return no problem. There was a small difficulty with the serial number, but the manager at that Best Buy figured it out. I've been a loyal customer for 20+ years, and I only ever have trouble with returning at this branch. I don't know why this Best Buy was so quick to turn me away. I don't know if a return counts as negative revenue against the store and they're gaming the system, but there was a real lack of effort from this store's manager in assisting me.
  • RJ
    Rodrigo De Jerez
    Jan 27, 2026
    1.0
    I recently purchased a television from Best Buy online, which regrettably arrived damaged. Upon attempting to return the item to a physical store location, I was informed that the return could not be processed there due to the online nature of the purchase. I was subsequently directed to contact customer service via their 800 number to arrange for a product pickup. This experience suggests a disconnect between the online and in-store operations, potentially leading to difficulties for customers encountering issues with online purchases, as the physical store may not be equipped to provide assistance. The situation at this particular location has been quite frustrating.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Sherman Oaks?

Best Buy in Sherman Oaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

What services does Best Buy Sherman Oaks offer for order pickup?

The store offers both in-store pickup and curbside pickup services for customer convenience.

Brand Certified Facts from Best Buy

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Certified March 01, 2026Yext Knowledge Graph
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