Apple Sherman Oaks

Reviews

• ER

  Edwin Ruiz

  3 days ago
  1.0
  My AirPods had issues. I had to come back two times after the product was sent to repair center. Even though they couldn’t fix the issue they did everything in their power to avoid replacing my brand new AirPods. Shame on Apple for having such warranty process.
• LY

  lai yue

  4 days ago
  1.0
  苹果店员工态度非常差，刚进去准备问下手机，直接跟我说没有手机，让我网购 ，那我来店里做什么，我就想现场买，进都不让我进去，垃圾员工
• MA

  Mary Abrams

  Mar 26, 2026
  5.0
  OUTSTANDING CUSTOMER SERVICE from Steven & Amy! Each took care of my complex situation and they both worked together and I walked out very happy. Both are knowledgeable and listen to you to understand what you need/want. Be sure to ask for them next time you go there.
• KH

  Kyle Hopkins

  Mar 14, 2026
  2.0
  1 1/2 hours before I could be seen. Instead of just buying new AirPods and working an extra hour, I came to replace them because they had broken after 2 months. I lost money… buying new AirPods would have been 20$ cheaper than wasting all this time..
• MK

  Mykyta Krygin

  Mar 12, 2026
  1.0
  Very bad customer service. Guy spoke with me, I told him that I need Headphones, he forgot about me and start support another customer… Extremely wierd