Business Details
704 Gravenstein Hwy N, Sebastopol, CA
95472, United States
Certified by Verizon • Feb 22, 2026
(707) 634-7582
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Sebastopol, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
230 reviews
5 stars
196
4 stars
15
3 stars3
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and patient, with many positive mentions of specific employees.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, particularly with specific employees and issues with account management.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved promptly.
Store Environment
The store was described as well-organized and easy to navigate, contributing to a positive shopping experience.
- HHHavah Hahn-SchumanJan 29, 20265.0The employee that helped me was fabulous!
- CHCate HuttonJan 13, 20265.0Shawn, the manager, runs a really good Verizon store. It's well organized and the employees are attentive, patient, and competent. While I had to wait a short while on the morning I came in, it was worth it because my issue got resolved. Thanks for your help, Shawn.
- JMJoe MarshallDec 31, 20255.0They took the time with me to make sure all of my products were working correctly. Great customer service.
- PRPat RoarkDec 19, 20255.0I had an issue with my bank that complicated the process and they worked with me to get me out the door and set up successfully with my new phone. Much appreciation to Mareyanna and Shawn for their patience and exceptional service!
- PBPeter BridgeDec 18, 20251.0Over the past nine years I've gone into the store three times to try to resolve issues with my phone or with my service. All three times after enduring snotty attitude and no results I've had to leave that store and go to the Santa Rosa store where my problems were easily and quickly resolved. On the upside, it's easy to park.
Frequently Asked Questions About Verizon
What products does Verizon offer at the Sebastopol location?
Verizon offers wireless devices including smartphones, tablets, smartwatches, mobile broadband, accessories, and device protection.
What are the store hours for Verizon in Sebastopol?
The store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 11 AM to 5 PM.
Which payment methods are accepted at Verizon in Sebastopol?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Verizon in Sebastopol offer in-store pickup services?
Yes, Verizon offers in-store pickup services for customers.
Can I recycle my old electronics at the Verizon Sebastopol store?
Yes, the store offers electronics recycling services.
Which brands are available at Verizon in Sebastopol?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, and more.
What nearby places can I visit before or after shopping at Verizon in Sebastopol?
Nearby places include Starbucks for coffee, Burger King for a quick meal, and Sebastopol Hardware Center for additional shopping needs.
Is there a post office near Verizon in Sebastopol where I can handle mailing or shipping?
Yes, AIM Mail Center is nearby, offering postal services, printing, and shipping.
Are there any beauty salons close to Verizon in Sebastopol?
Yes, Super Gel Nails beauty salon is nearby if you're looking for nail or beauty services.
How can nearby attractions like Sonoma Zip Line Canopy Tours enhance my visit to Verizon in Sebastopol?
After your visit to Verizon, you can enjoy adventure and entertainment at the nearby Sonoma Zip Line Canopy Tours for a fun activity.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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