Business Details
844 4th St, Santa Rosa, CA
95404, United States
Certified by Verizon • Feb 22, 2026
(707) 525-5010
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/california/santa-rosa/santa-rosa-201588
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Santa Rosa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
621 reviews
5 stars
358
4 stars
67
3 stars
50
2 stars
31
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude, dismissive, or unprofessional.
Long Wait Times
Many customers reported long wait times in the store, often with multiple employees available but not assisting customers.
Knowledge and Assistance
Some customers appreciated the knowledgeable staff who provided effective solutions, while others felt staff lacked the necessary expertise.
Appointment Issues
Several reviews mentioned difficulties with making appointments and the store's policy requiring them, leading to frustration among customers.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction with their service while others reported significant dissatisfaction and issues.
- RNRonnie NeuerburgJan 3, 20265.0Thought I lost my Gmail account was very concerned Carlo at the Coddingtown Verizon store was amazing. Got me going in a matter of minutes.
- GKGena KulaDec 28, 20255.0We have always been an android family. Our daughter recently went off to college and decided she wanted to switch to an iPhone. I was nervous about the transition but Mauricio made it very easy for us. I appreciate his great customer service. He was friendly and helpful! I recommend making an appointment, it makes everything so much faster. Thanks Mauricio!
- JEjordan edwardsDec 19, 20251.0Try to call but it’s impossible to get a real person as soon as I get it to say their transferring my call it hangs up terrible customer service
- RBRobin BeranDec 8, 20255.0Staff have been very helpful over the years.
- KPKasey PerryNov 24, 20255.0Deanna was amazing! I’ve never had such a good experience at a phone/internet store. She spent so much time with me and my husband explaining the options and helping us get the best bang for our buck. Cannot recommend her enough ❤️
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Santa Rosa?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Santa Rosa.
What are the store hours for Verizon in Santa Rosa?
The Verizon store in Santa Rosa is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store in Santa Rosa offer in-store pickup or delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at the Verizon store in Santa Rosa?
Yes, you can schedule an in-store appointment online through Verizon's website or app to visit the Santa Rosa store.
What types of services does Verizon provide at the Santa Rosa location?
Verizon offers mobile plans, wireless internet plans, and voice plans to customers at the Santa Rosa store.
How can the nearby Marketplace On Fourth benefit my visit to Verizon in Santa Rosa?
You can enjoy shopping for unique gifts and explore local crafts at Marketplace On Fourth near the Verizon store, making for a nice outing before or after your visit.
Are there any salons near the Verizon store in Santa Rosa where I can get a hair or beauty treatment?
Yes, nearby salons such as Briana Fernandez, Rock Paper Scissors Salon, Honeycomb Salon, and Uptown Salon offer hair and beauty treatments conveniently close to the Verizon store.
What musical instrument stores are close to Verizon in Santa Rosa?
Nearby musical instrument stores like BILL DECKER GUITAR LESSONS, Guitar Lessons Bill Decker, Alastair Ingram's Saxophone Studio, and Stanroy Music Center are close to the Verizon store for music enthusiasts.
Is free Wi-Fi available at the Verizon store in Santa Rosa?
Yes, free Wi-Fi is available for customers visiting the Verizon store in Santa Rosa.
What payment methods does Verizon in Santa Rosa accept?
Verizon accepts debit cards, mobile NFC payments, and paychecks, and does not require cash-only payments at the Santa Rosa store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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