Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,944 reviews
5 stars
1,455
4 stars
767
3 stars
336
2 stars
137
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, highlighting positive interactions and assistance during their visits.
Product Quality
Customers appreciated the variety and quality of products available, although some expressed dissatisfaction with specific items and installation services.
Installation Issues
Several reviews mentioned significant problems with installation services, including unsafe practices and poor customer support following installation failures.
Return Policy Concerns
Customers expressed frustration with the return policy and associated fees, indicating a lack of transparency and accountability from the business.
Mixed Experiences
While some customers had great experiences, others reported negative interactions and issues, suggesting inconsistency in service quality.
- DWDaniel WilsonDec 31, 20254.0Great customer service very knowledgeable staff
- RJRamiro JuárezDec 22, 20255.0Excelente tienda en tecnología, variedad de marcas y productos asi como promociones y descuentos
- BBBryanDec 21, 20251.0Terrible return policy and restocking fee. Buyers be aware of the this. If you are past the return policy they will try to get you to spend 50 bucks on some type of membership to return past the date. Just a bad business practice.
- EBEnder BatesDec 19, 20254.0Good experience staff was helpful. Huge parking lot with plenty of parking and shopping nearby.
- MKMichael KauhaneDec 12, 20251.0Recently contacted the Geek Squad in Santa Rosa CA and was very disappointed. As a Geek Squad member, requested service for my large screen TV and after paying an additional $103 for routine diagnostics (on top of my yearly membership) and being told there might be additional fees, I abruptly cancelled my appt. This is consumer theft and I will not be renewing my membership and will not purchase any future TV’s or appliances. A complete waste of my time!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy Santa Rosa?
You can find TVs, computers, appliances, and more at Best Buy Santa Rosa.
What are the store hours for Best Buy Santa Rosa?
Best Buy Santa Rosa is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Santa Rosa offer in-store pickup and curbside pickup?
Best Buy Santa Rosa offers in-store pickup; however, curbside pickup is not available.
Is the Best Buy Santa Rosa location wheelchair accessible?
Yes, Best Buy Santa Rosa has a wheelchair-accessible entrance.
Can I get service repairs at Best Buy Santa Rosa?
Yes, this location provides service and repair support for your electronics.
What payment methods does Best Buy Santa Rosa accept?
They accept debit cards and checks, and do not require cash only payments.
Does Best Buy Santa Rosa have an electronics recycling program?
Yes, they offer electronics recycling services.
Where is Best Buy Santa Rosa located and in which shopping center?
Best Buy Santa Rosa is located at 1950 Santa Rosa Ave, inside the Santa Rosa Marketplace in California.
What nearby stores can I visit alongside Best Buy Santa Rosa?
Nearby stores include Lovesac for furniture and electronics, Magnolia for electronics and industrial equipment, and Office Depot for office supplies.
Are there places near Best Buy Santa Rosa where I can grab food or coffee?
Yes, you can visit Pizza Hut Express for fast food and Starbucks for coffee and snacks near Best Buy Santa Rosa.
Is there a nearby pet store or veterinary service near Best Buy Santa Rosa?
Yes, PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary services.