VCA Animal Hospital of Santa Cruz has been a staple of the Santa Cruz community since 1997. We enjoy caring for pets and helping pets live long, healthy and happy lives.
Our well-established, full-service, veterinary hospital provides comprehensive medical, surgical, and dental care, and boarding and spa services.
We offer wellness and preventive care for cats and dogs of all ages, vaccines, routine and advanced veterinary dental care, parasite control, spays and neuters, senior care, limited ultrasound services, and advanced surgical care including soft tissue and limited orthopedic surgeries. Offering international and domestic health certificates as well for pets traveling or relocating, along with wellness plans for pets of all ages!
Many customers praised the staff for being kind, compassionate, and attentive to both pets and their owners.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly at the front desk, with complaints about rudeness and lack of professionalism.
High Prices
Numerous customers expressed concerns about the high costs of services and products, often comparing them unfavorably to other local veterinary clinics.
Mixed Veterinary Care Quality
While some customers reported positive experiences with specific veterinarians, others noted dissatisfaction with the care provided, including misdiagnoses and rushed appointments.
Emergency Response
Several reviews mentioned the clinic's ability to accommodate urgent care needs, with quick responses during emergencies.
JL
Jackie Libbey
Jan 2, 2026
5.0
Great and prompt service. Our usual vet was closed during the holidays and VCA was abke to get us in and helped out our dog.
RL
Ryan Lama
Dec 1, 2025
5.0
Very kind and reasonable diagnosis for our kitten. Thank you.
SS
Saulo
Oct 13, 2025
5.0
They really were the best, to me and my Chico.
KF
Kathy Figueroa
Oct 7, 2025
5.0
Front desk was helpful and professional. We saw Dr. Berry who was amazing and answered all my questions. Great experience all around.
CB
Colton Beck
Oct 7, 2025
5.0
My dog maverick loves coming here! Everyone is so nice and helpful! They are always willing to help my boy! Everyone really seems to know what they are doing! I also love that they offer boarding for my pets!
Frequently Asked Questions About VCA Animal Hospital of Santa Cruz
What types of animals does VCA Animal Hospital of Santa Cruz care for?
We care for cats, dogs, exotics, pocket pets, and rabbits.
What veterinary services are offered at VCA Animal Hospital of Santa Cruz?
We provide comprehensive medical, surgical, and dental care, boarding and spa services, wellness and preventive care, vaccines, parasite control, senior care, advanced surgical care, and more.
What are the operating hours of VCA Animal Hospital of Santa Cruz?
We are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
How can I contact VCA Animal Hospital of Santa Cruz?
You can call us at +1 831-427-3345 for local inquiries or +1 831-291-5531.
Where is VCA Animal Hospital of Santa Cruz located?
We are located at 815 Mission Street, Santa Cruz, CA 95060, USA.
Does VCA Animal Hospital of Santa Cruz offer any special promotions for new clients?
Yes, new clients can click on our website for a Free First Exam coupon.
What nearby places can I visit before or after my pet's appointment at VCA Animal Hospital of Santa Cruz?
You can enjoy a meal at Santa Cruz local foods, an Asian restaurant nearby, or visit local businesses like 10-8 Auto Repair if your car needs attention.
Are there any nearby real estate services close to VCA Animal Hospital of Santa Cruz?
Yes, there are multiple nearby real estate agencies such as Coldwell Banker Realty and Paul Coutts Realtor, which could be useful if you're relocating with your pet.
What nearby health and counseling services are available around VCA Animal Hospital of Santa Cruz?
Nearby you can find counseling and mental health services like Cynthia Baker Coaching and Psychotherapy and the Lotus Collaborative medical center.
How can the nearby gas station and convenience store at Chevron assist me when visiting VCA Animal Hospital of Santa Cruz?
Chevron provides a convenient spot to refuel your car and grab essentials before or after your pet's appointment with us.