Best Buy

Reviews

• JD

  Johnny Dillard

  6 days ago
  5.0
  Sales Rep Roberto assisted us in buying our OLEG TV and was very informative and helpful.
• NK

  Ngoc Kim

  Feb 28, 2026
  5.0
  Pokemon day at best buy was so fun! There were 11 of us left in line to get enough of the last items, and Dean, Josh, Adam, and William gathered all of us and arranged a questionnaire game about pokemon and the kids, my friends, and I seemed to be the only ones able to answer the questions lol. Super fun because each right answer we got to pick a pokemon card lol and then the last game was a guessing game to guess the correct number that Josh had in mind to purchase the last AH 2pack and an etb. A kid got an etb so that was so great! All so fun! Great people here from my experience!
• SS

  seanzi

  Feb 27, 2026
  5.0
  Julie and the two young men at the front were AWESOME, they helped me find a few things, and my nephew (who unfortunately has a rare disease and doesnt have nearly as many fun days as a boy his age should) was bouncing off the walls when I told him I finally found what he was looking for! I've been looking for months, and they were so kind, other stores have been very cold-shoulder/rude (about a childrens game), but not Best Buy, these folks were great - helpful, personal, kind. Just the kind of employees you dont see much of anymore, the kind who dont see you as an annoyance, they see you as someone they can help (and even more rare - they want to help!). This rating goes all the way to 11 stars.
• SD

  Sabrina D

  Feb 18, 2026
  5.0
  Tim was a fantastic help with comparing features to costs and sales. We walked out with a laptop extremely happy with our purchase 😀
• CC

  catalinabob2descanso

  Jan 27, 2026
  1.0
  Bad customer service. Manager not very helpful, friendly, or understanding, and unwilling to help. I contacted Best Buy via a phone call. When you call the stores number, it does not call the store, it calls a central answering service. I asked if a particular item can be ordered if I went into the store. I was told yes. And this is an item a friend had just ordered himself from a Best Buy store near where he lives. So my Best Buy Santa Clarita Manager tells me I cannot order this item, and says the other Best Buy stores taking orders for their customers, those orders will be canceled. This is not true. And the Best Buy Santa Clarita just does not want to put in my order. He, the manager, is kind of nasty, not understanding, or have a solid reason why his store will not participate in taking an order for the item I want.

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