Best Buy

4.1
2330 reviews
Best Buy Logo
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Business Details

26531 Bouquet Canyon Rd, Santa Clarita, CA
91350, United States
(661) 297-1247
https://stores.bestbuy.com/ca/santa-clarita/26531-bouquet-canyon-rd-113.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
26531 Bouquet Canyon Rd, Santa Clarita, CA
91350, United States

Hours

Reviews

4.1
2,330 reviews
5 stars
1,299
4 stars
523
3 stars
235
2 stars
79
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unresponsive.

Staffing Issues

Several reviews highlighted understaffing and long wait times, leading to frustration among customers.

Product Availability

Customers expressed disappointment with low inventory levels and empty shelves, impacting their shopping experience.

Positive Experiences

Despite the negatives, many customers reported positive interactions with specific employees who provided excellent service.
  • JA
    Juliette Antunez
    Jan 4, 2026
    1.0
    Horrible customer service. The store manager and the geek squad manager are rude and have no people skills. The geek squad reps are on their phones while attending customers. Will not return to this location. Unhelpful staff.
  • CN
    Courtney Nord
    Jan 4, 2026
    5.0
    The staff was great. I was pulled aside and helped individually when there was a huge line. Everything went very well and all my questions were answered
  • KC
    Kenneth Gary Chapple
    Dec 26, 2025
    1.0
    Maybe you should take Adam in your appliance section off of commission so he is more willing to answer questions and help other customers on the floor. Your store was extremely understaffed today and I wasted entirely too much time looking to ask simple questions that could have been answered in a matter of seconds. Teach your staff that good customer service leads to future sales. I have a five bedroom unfurnished house in need of everything and I will never step foot in that store again because of Adam and his disregard for customer service.
  • LL
    Linda Laxson
    Dec 16, 2025
    5.0
    We went in to purchase a couple of TV's and ended up finding everything else we needed under one roof.
  • SR
    S R
    Dec 2, 2025
    1.0
    I called the Santa Clarita Best Buy located at 26531 Bouquet Canyon Rd, Santa Clarita, CA 91350. After waiting over 24 minutes on the phone, the representative I spoke with was extremely arrogant. He refused to provide his name or the name of his supervisor and was completely unhelpful. I found this experience to be very disappointing and a glaring example of poor customer service.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Santa Clarita?

You can shop for TVs, computers, appliances, and more at Best Buy in Santa Clarita.

What are the store hours for Best Buy at 26531 Bouquet Canyon Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.