When I made the appointment online, they didn’t request any information about my cat from me, and this morning they made a call requesting the information and say jf i dont respond within an hour they’ll cancel my appointment. They were also asking for unnecessary information like address
TL
Tammy “Lilmiss49ers Super Fan” Lujan
Mar 10, 2026
3.0
While Dr. Houweling provided excellent care for our dog, we were disappointed by the billing. A $165 charge for a heartworm test is significantly higher than the $65 $85 range quoted by nearby clinics and other VCA branches. This extreme price difference gives the impression that the initial 'free visit' is being subsidized by overcharging for standard services. We would love to continue seeing Dr. Houweling, but the lack of price consistency is a major deterrent for us.
AA
Andrea
Feb 26, 2026
5.0
Thank you for the headstrong adversity you have shown me for the decision to be great and love above our normal standards . I was welcomed by your staff and the unity in togetherness to save the dignity of the little kitty I brought in with the lost life and the timing in mine as going tough in catfished tail's I felt happy to see help like myself. If pride is hanging out with the good in the world . The good of VCA Pet hospital is the best way to care for your pets and adorable people's lives Thank you again for being there. Love Andrea, Sincerely.
SH
Sheida Hedjazi
Dec 17, 2025
1.0
Horrible communication and awful services. Just money thirsty.
MD
Mark Dawson
Aug 4, 2025
1.0
New to the area. Had my first appointment for my dog. Annual exam and two vaccinations. Done. Good. But no, the up-sell here is heavy, so brace yourself. Persuaded me that my dog -- I love, of course, every dog parent loves their dog[s] -- needed blood work done. At some crazy cost -- hundreds of dollars. It's my boy and I said 'yes'. Am I sucker - yes? But I also feel totally duped. Called my two previous vets, who both told me this is a money-making sham. So BEWARE! They are waiting to suck $ our of your wallet. Oh, and BTW, total time with the vet -- maybe 7 minutes.
Frequently Asked Questions About VCA Vets & Pets Animal Hospital
What are the operating hours of VCA Vets & Pets Animal Hospital?
The hospital is open Monday to Thursday from 7:00 AM to 6:00 PM and on Saturday from 8:00 AM to 5:00 PM. It is closed on Fridays and Sundays.
Where is VCA Vets & Pets Animal Hospital located?
It is located at 3345 El Camino Real, Santa Clara, CA 95051, USA.
What types of veterinary services does VCA Vets & Pets Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, prescriptions, parasite control, wellness exams, physical exams, preventive care, spay and neuter, vaccines, and weight loss programs.
How can I contact VCA Vets & Pets Animal Hospital by phone?
You can reach them at their local phone number +1 408-246-1893 or their main phone number +1 669-220-6959.
Does VCA Vets & Pets Animal Hospital offer any special promotions for new clients?
Yes, new clients can click for a Free First Exam coupon available on their website.
Are there any health and safety protocols at VCA Vets & Pets Animal Hospital?
Yes, the hospital follows health and safety protocols based on best practices and local and state regulations to ensure a safe environment for pets and owners.
What nearby places could I visit before or after my appointment at VCA Vets & Pets Animal Hospital?
Nearby places include Jack in the Box for a quick meal, Madam Shauna's dance club for entertainment, and Madeline's Pet Care for additional grooming services.
Are there any convenient transit or fueling options near VCA Vets & Pets Animal Hospital?
Yes, there are two Valero gas stations near the hospital, providing convenient fueling and convenience store access for customers.
Can I find any automotive services close to VCA Vets & Pets Animal Hospital?
Yes, several automotive repair shops like Jeff's Garage, Hi Tech Automotive Works, and Premier Auto Care & Locksmith are located nearby.
Where can I find more information about VCA Vets & Pets Animal Hospital online?
You can visit their website at https://vcahospitals.com/vets-pets or their Facebook page at https://www.facebook.com/449626634890208.
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