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Numerous reviews highlighted exceptional customer service, with staff members like Shawnte, Annette, and Priya receiving specific praise for their friendliness, knowledge, and willingness to assist customers.
Product Knowledge
Customers frequently noted the staff's extensive product knowledge, which helped them make informed purchasing decisions and understand product features better.
Mixed Product Experience
While many customers were satisfied with their purchases, some expressed frustration with product reliability and warranty issues, particularly regarding vacuum performance after the warranty period.
Store Experience
Overall, customers reported positive in-store experiences, appreciating the welcoming atmosphere and the opportunity to try products before buying.
MS
Meenakshi sivagnanam
2 days ago
5.0
Shawnte was amazing and the way she demonstrated the product was impressive. Kind and warm. Extremely professional. Thank you for the great experience Shawnte. Happy new year! Meenakshi Sivagnanam . Sorry for the late feedback though!
LR
Lizzie Robertson
4 days ago
5.0
Annette was outstanding. I had been trying for months to locate a specific part that was consistently out of stock, and she took the time to see it through and find a solution. She was friendly, patient, and genuinely helpful throughout the process. I would absolutely return to her and highly recommend working with Annette.
SA
Sara Abobo
4 days ago
5.0
This Dyson store is wonderful, they had my item in stock. I was looking for a Dyson supersonic hair dryer in a particular color. Shawte the salesperson was very kind and quick in assisting me with my purchase. She even threw in some free samples. I would definitely recommend her and this store :)
LG
Lina Garibeh
Dec 26, 2025
1.0
Built to Fail Right After Warranty
My Dyson vacuum failed just one month after the 2-year warranty ended. The motor is defective — the vacuum turns on for a few seconds, then shuts off repeatedly.
At the service store, I waited over 3 hours. I was first told the motor would be replaced for free, then they changed their story and said the warranty had expired by a month or two, so I must pay.
Instead of properly fixing a clear product failure, they pushed me to buy a new vacuum with a 30% discount. No accountability, no real support — just another sales attempt.
For a premium brand, this is unacceptable. I won’t be buying from Dyson again.
EZ
Ekaterina Zabolotneva
Dec 13, 2025
5.0
I would like to leave a very positive review for the consultant Annette.
Today, a Dyson set was purchased for me as a gift, including the Dyson hair dryer and accessories. I can honestly say that the consultation was extremely detailed and professional. Annette thoroughly demonstrated all the features of the device on my hair and clearly explained how to use it, clean it, take care of it, and create different styles.
She is truly customer-oriented, very knowledgeable, warm, and welcoming, with a beautiful smile and a positive attitude. I would like to sincerely thank her for today’s consultation.
This is my first Dyson, and I’m really looking forward to using it and enjoying it!
Frequently Asked Questions About Dyson Store Santa Clara
What are the operating hours of Dyson Store Santa Clara?
Dyson Store Santa Clara is open daily from 10:00 AM to 9:00 PM.
Where is Dyson Store Santa Clara located?
The store is located at 2855 Stevens Creek Blvd, Unit 1719, Santa Clara, CA 95050, United States.
What types of products does Dyson Store Santa Clara offer?
They offer products including vacuums, hair dryers, fans, heaters, humidifiers, air purifiers, and lighting.
Which payment methods are accepted at Dyson Store Santa Clara?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, financing options, Mastercard, Samsung Pay, and Visa.
Does Dyson Store Santa Clara offer wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance for customers.
How does Dyson Store Santa Clara ensure a safe and hygienic shopping experience?
The store has implemented additional measures to maintain hygienic and safe in-store shopping environments for customers.
Can I shop in-person at Dyson Store Santa Clara?
Yes, in-store shopping is available at this location.
Which nearby restaurants can I visit before or after shopping at Dyson Store Santa Clara?
Nearby restaurants include JOEY Valley Fair, Bamboo Sushi, Baekjeong San Jose, Ixkati Casa Kobe, Salt & Straw, Mastro's Restaurants, King’s Fish House, Terra, Eataly, Shake Shack, and Pizza alla Pala.
Are there any nearby retail stores for clothing and accessories near Dyson Store Santa Clara?
Yes, nearby retail stores include Intimissimi, Au La La Design, Free People, Golden Goose, Creed Boutique Valley Fair, Levi’s Store, DIOR Santa Clara Valley Fair, and TAG Heuer.
What other shopping options are around Dyson Store Santa Clara?
Nearby shopping options include Apple Valley Fair for electronics, Warby Parker for eyewear, Blue Nile and Tiffany & Co. for jewelry, and Legends Valley Fair for comic books.