Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.5
568 reviews
5 stars
264
4 stars
90
3 stars
37
2 stars
35
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for rudeness and lack of professionalism.
Appointment Issues
Customers frequently reported long wait times despite having appointments, leading to frustration and dissatisfaction.
Repair Experiences
Many customers expressed disappointment with repair services, citing issues with device assessments and upselling of unnecessary repairs.
Staff Knowledge
While some staff members were noted for their expertise, others were described as unhelpful or lacking knowledge about products and services.
Store Environment
The store was generally described as clean and well-organized, but some customers felt the atmosphere was unwelcoming.
- SBsophie BarnesOct 29, 20251.0Alexis was very rude and demeaning. Everyone else who helped out was kind but they made a mistake on their end which resulted in me not being able to get a new phone today and told me she would only try one more time and she would have to move onto the next but was very rude about it and didn’t offer any other solution or let me know what would happen if I came back the next day and just tried to get me to leave the store.
- DRdjemy rahaOct 29, 20251.0Apple really is heartless thoughtless about human beings. They are so out of touch with reality, I informed Louis Manager that I was traveling with a child and my phone battery needs to get fixed before I fly out and if it more then two days could they give me a complementary battery pack. him and Trinele Manager the second one I called tried to sell me one. And told me I could return it in 13 days. Theses are two adult grown males up selling an Uncle traveling with a child for the first time to buy more products. I know it capitalism but we really need to take a direction away from this store and people associated with Apple no heart or wisdom
- MJMadeleine JonesOct 25, 20255.0We were served by Teagan who was so friendly and helpful, and we had a brilliant experience with the Apple Vision Pro
- BCBill ChenOct 16, 20251.0All of my credit cards were stolen and they were used by the thief to make a purchase at this store. 5000 dollars were gone, the thief tried to swipe five of my cards 10-20 times, and the staff just let that happen. I went to them and they just say go to the police and file a report. I can’t imagine why the staff let that happen.
- NSNathanael SmithOct 9, 20255.0⭐️ 5 Stars — Thanks to Rafael & Joshua! From Frustration to Transformation — Apple’s Best Shined Through I’m a licensed healthcare professional who originally came to this Apple Store to explore Apple’s new live translation feature — a groundbreaking tool that can help doctors and patients communicate more effectively across language barriers. My first visit was admittedly disappointing, but when I decided to give Apple another chance, everything changed for the better — thanks to two remarkable employees. Rafael went above and beyond to personally assist me. He spoke in his native Portuguese while I spoke in English, allowing us to authentically test the live translation feature just as I plan to use it with my Spanish-speaking patients — since traditional translator services rarely work as smoothly as they should in real-world medical settings. His professionalism, empathy, and genuine curiosity made the experience both educational and inspiring. Then, I attended a Today at Apple class taught by Joshua, and it was truly transformative. His enthusiasm, clarity, and teaching skill reignited my excitement about what Apple technology can do to make healthcare more inclusive, effective, and human-centered. Together, Rafael and Joshua perfectly embody Apple’s values of innovation, inclusion, and connection. What began as a frustrating experience ultimately became one of the most meaningful and uplifting encounters I’ve had as a customer — and as a clinician. Thanks to these two gentlemen, this store has more than earned every one of these ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Apple State Street
What products can I find at the Apple State Street store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple State Street.
What services does Apple State Street provide besides sales?
Apple State Street offers technical support at the Genius Bar and product setup assistance from specialists.
What are the regular business hours for Apple State Street?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Is Apple State Street open on holidays?
Apple State Street has special holiday hours and closures; for example, it closes on December 25 and November 27, with adjusted hours on other holiday dates.
Does Apple State Street offer services like in-store shopping and technical repair?
Yes, Apple State Street offers in-store shopping, computer repair services, and product repair at the Genius Bar.
What payment methods are accepted at Apple State Street?
Apple State Street accepts debit cards and mobile NFC payments for your convenience.
Is Apple State Street accessible for customers with disabilities?
Yes, Apple State Street has a wheelchair-accessible entrance.
Are there nearby places where I can manage finances or banking after visiting Apple State Street?
Yes, nearby you can find Western Union, U.S. Bank ATM, U.S. Bank, and Montecito Bancorp for various financial services.
What nearby places can I visit for food and refreshments around Apple State Street?
Nearby dining options include South Coast Deli, Good Cup cafe, The Cookie Plug bakery, Cookie Plug restaurant, Mister Softee Santa Barbara ice cream shop, and Creamistry dessert restaurant.
Are there any shopping options near Apple State Street besides the Apple Store?
Yes, nearby you can shop at The Tent Merchant, Shop The Closet, 805 University, The YesStore of Santa Barbara, Locals' Collective, Naartjie Custom Kids, and Italian Pottery Outlet for a variety of goods.