Geek Squad

4.3
23 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
700 Du Bois St, San Rafael, CA
94901, United States

Hours

Reviews

4.3
23 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
0
1 star
3
  • MH
    Marjorie Hilton
    Aug 19, 2025
    5.0
    I want to thank Tanner at the San Rafael store for helping me with my new computer and fixing my phone. I had brought my phone to 2 places and they couldn't fix my phone's camera. Tanner fixed it in 5 min.
  • SS
    Susan
    Aug 3, 2025
    5.0
    I bought my HP PC at BestBuy just (weeks) over a year ago, so of course, guarantee expired. No matter, I brought it in to the GeekSquad after opening the PC to nothing but blue screen -- BLOD -- which means BLUE LIGHT OF DEATH. Could a message be any scarier? Yes, I unplugged an re-booted several times. After considering repair options incl the "friend or relative" route, I decided to bring it into GeekSquad San Rafael. They warned me that they were a little backed up, and had it for 6 days, but I picked it up yesterday, and it's operating in top shape. They gained my confidence over the week incl with the drop-off rep, his manager, and the backroom tech working on the repair. I asked what happened and heard something about corrupt Windows and not my fault. 5 stars all around. If you want a professional job, hire a professional!
  • MA
    Manuelle A.
    May 8, 2025
    1.0
    I called Geek Squad in San Rafael, CA because my monitors on my computer weren't working. I got a tech named Troy. I thought it would be something simple to fix and he told me my computer had crashed and I needed to bring it into the store. I thought what he said was wrong. And a minute after i got off the phone, I got it to work. Troy was incompetent and trying to rip me off and he got me very angry. He should be fired immediately.
  • RL
    Reena L
    Sep 27, 2022
    1.0
    I made an appointment for repairs online, and when I got there they said I needed to go to the Apple store for repairs, it was too unprofessional, just the broken screen can't be repaired!bad attitude!
  • VM
    vilma macias
    Jul 19, 2022
    5.0
    Efficient kind

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy offer?

Geek Squad provides tech repair, setup, and support services for electronics and appliances. You can schedule service either in store or online.

Where is Geek Squad located in San Rafael, CA?

Geek Squad is located at 700 Du Bois St, San Rafael, CA 94901, United States.