Mixed feedback on customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Product Availability
Customers frequently reported issues with product availability, including items being out of stock or misrepresented online.
Store Experience
Store layout and organization received criticism, with some customers noting disarray and difficulty finding items.
Pricing
Customers expressed concerns about high prices and perceived overpricing on smaller items, while some appreciated competitive pricing on larger products.
Geek Squad
Geek Squad services received positive remarks for helpfulness, though some customers experienced frustration with service policies.
D2
Daniplay 25
1 day ago
5.0
Team was really helpful when. I need some questions about a product I bought, a headset and a yeti blue microphone, and they were very helpful❤️
YC
Yeison Cabrera
Nov 17, 2025
5.0
Buen servicio
AS
Anna Smith
Nov 16, 2025
2.0
The store is full of staff standing around chatting that you have to interrupt to get help. They seem to think everyone steals. Theyre in the business of selling higher cost items than most retailers. They should only offer curbside pickup if they don't want people browsing. I was not impressed
MH
Maya Hughes
Nov 5, 2025
5.0
James was very pleasant, helpful, and efficient. He has great energy and knows his stuff when it comes to technology. 10/10 service :)
What types of products can I buy at Best Buy in San Rafael?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy San Rafael.
What are the store hours for Best Buy in San Rafael?
Best Buy San Rafael is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
Does Best Buy San Rafael offer curbside pickup?
Yes, Best Buy San Rafael offers curbside pickup services for your convenience.
Is Best Buy San Rafael wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I get repair services at Best Buy San Rafael?
Yes, Best Buy San Rafael offers Geek Squad support including service repairs for electronics.
What payment methods are accepted at Best Buy San Rafael?
Best Buy San Rafael accepts debit cards and checks; cash-only payments are not required.
Where is Best Buy San Rafael located?
Best Buy is located at 700 Du Bois St, San Rafael, CA 94901, US.
What nearby car dealerships are close to Best Buy San Rafael?
Nearby car dealerships include Alfa Romeo of Marin, Bentley San Francisco, Lamborghini San Francisco, Ferrari of San Francisco Service Center, Pagani of San Francisco, and Maserati of Marin, which you can visit before or after shopping at Best Buy.
Are there other electronics stores near Best Buy San Rafael?
Yes, Video Only and Applied Computer Technology are nearby electronics stores where you can explore additional electronics and computer products.
What nearby attractions could I visit around Best Buy San Rafael?
You might want to visit Club San Rafael for dance and sports activities, or explore San Rafael Plaza, a local hub for recreation and real estate, convenient to Best Buy.