Geek Squad

Reviews

• AB

  Anita Bunting

  May 21, 2025
  5.0
  There really needs to be more stars for the geek squad! On Monday, May 19, I found out that my computer had been hacked and locked. I went to my bank because I found out that my financials have been compromised so I had to get a new debit card, new credit cards, etc. My bank told me that I could not have access to online banking, which I do every single morning, Until they have proof from a professional that there is no malware on my laptop. I took my laptop this morning to the geek squad in San Marcos and they told me it could be 2 to 4 days. I work from home and absolutely need my laptop. This afternoon I may do with my iPhone. Then I get this wonderful text about 630 telling me I can come pick up my laptop, it’s done! Not only did that clear out a malware that wasn’t even caught by my malware scan they cleaned up my laptop and even did all the updates. The geek squad is absolutely amazing!
• AJ

  Alexander Jessup

  Jul 13, 2022
  1.0
  They told me my laptop would be too expensive to fix, and would take several weeks to ship out, so i should just buy a new one. Then after a youtube video search I fixed it myself for 50$ in 1 day. The fact that he was wearing 2 masks was my hint not to listen to him, and it saved me 1000$ I love best buy but I feel sorry for all the people geek squad screws over
• PP

  Peter Gutierrez (petee)

  Mar 10, 2019
  2.0
  They were honest in tell me they could not fix before I left it. Thanks

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