Business Details
151 South Las Posas Road, San Marcos, CA
92078, United States
Certified by Verizon • Feb 22, 2026
(760) 744-2730
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Marcos, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
225 reviews
5 stars
172
4 stars
13
3 stars3
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Sales Practices
Several reviews highlighted concerns about aggressive upselling and unauthorized charges, leading to dissatisfaction among customers.
Staff Knowledge
Many customers noted that staff members were knowledgeable and able to assist with phone setups and service inquiries, although there were instances of misinformation.
Store Experience
The store's atmosphere and efficiency received mixed reviews, with some customers reporting long wait times and poor service, while others praised quick and friendly assistance.
- HLHerald Lebowski5 days ago5.0I had a Great experience here a gentleman named Christian helped me with my phones and all my questions. He helped me save money on my bill and get my daughter a new phone. He had gloriously flowing hair and very beautiful eyes.
- MPMr. Doug PiersonJan 6, 20265.0Oh my fellow Google friends let me tell you about the time that I went in here and I got a chance to meet the most wonderful team members that you’ll ever meet this side of the Mississippi. Oh Gerald they were all so sweet and accommodating. I would strongly suggest going into this location in meeting all those nice individuals.
- CCClarence ClaymoreJan 6, 20265.0Went in blind and they showed me the way. Travis and Christian are the best people to talk to! Helped me get a new phone and even set it all up for me!
- JMJoseph MicaleDec 31, 20255.0Very helpful and patient and nice. Explained things thoroughly and lowered my Bill.
- ABAshley BrownDec 30, 20251.0Needed help with a screen protector warranty I had purchased previously. Instead of having the process, explain to me, the employee told me to take a picture of a product with no information of what website I was to use for the next step. When I asked what the procedure was, the employee was annoyed that I wanted to explained to me. Then they tried to sell me a new screen protector, even though I have a warranty for a replacement. The two employees that were working, will make me never come to the store again. Horrible customer service.
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is a Verizon Authorized Retailer in San Marcos, CA, offering wireless devices like phones, tablets, smartwatches, accessories, and device protection services.
What brands can I find at Victra in San Marcos?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
Where is the Victra store located in San Marcos?
Victra is located at 151 South Las Posas Road, Suite 175, San Marcos, CA 92078.
What are the business hours for Victra in San Marcos?
Victra is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 7 PM, and Sundays from 10 AM to 5 PM.
Does Victra offer in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers.
What payment methods are accepted at Victra?
Victra accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, debit cards, and mobile NFC payments.
Are there nearby places where I can eat or shop after visiting Victra?
Yes, nearby places include Five Guys for fast food, Sprouts Farmers Market for groceries, and Petco for pet supplies and services.
How can nearby services like Repair Lounge assist me when visiting Victra?
Repair Lounge, located nearby, offers mobile phone and computer repair services which can complement your experience if you need device repairs while shopping at Victra.
Is public transportation or major landmarks available near Victra to help customers find it?
While specific transit stations aren't listed, nearby landmarks such as Big Frog Custom T-Shirts & More and Grand Vision Optometry can help customers locate Victra on South Las Posas Road.
What languages are spoken at Victra in San Marcos?
Victra staff speak both English and Spanish to assist customers.
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Certified February 22, 2026Yext Knowledge Graph
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