Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Marcos for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
317 reviews
5 stars
159
4 stars
28
3 stars
27
2 stars
15
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Evelyn and other staff members received high praise for their helpfulness and expertise, while several customers reported poor service experiences, particularly with management.
Appointment Issues
Many customers expressed frustration over long wait times and being skipped despite having appointments, leading to dissatisfaction with the service process.
Product Knowledge
Some employees demonstrated excellent product knowledge and problem-solving skills, while others were criticized for being unhelpful or misinformed.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the store for quick resolutions and friendly staff, while others reported significant issues and dissatisfaction.
Store Operations
Customers noted inconsistencies in store hours and policies, leading to confusion and frustration regarding service availability.
- LWLalaina WhiteNov 17, 20255.0After getting no where over the phone and driving all over the county to try and get help with my daughters gizmo, we finally found someone who helped us completely! The store manager at this location sat with us and made sure our charger worked and the gizmo was working before he let us go. Nailik. I believe i spelled it right. Thank you from the bottom of my heart.
- TCTorry CarlsonNov 1, 20255.0Evelyn was very helpful - allow many questions and came up with best solution. She is the 5 star rating. As a reminder at any Verizon store and maybe they should post it - if you are a walk-in expect to be bumped in que when other people show up for their appointment. This is a service business - not a drive through - please be patient.
- PIPure PWR Pools Inc.Oct 23, 20255.0A HUGE thank you to Evelyn for her help and expertise! She fixed an issue with our business account in a matter of minutes, and got us back up and running. We couldn't have been happier with the experience.
- MMMjOct 8, 20251.0I left a battery pack there. They didn’t reach out or give it back. Also they offer a service and couldn’t fulfill the promise probably the worst store I’ve been to.
- MRMichelle RossOct 2, 20255.0Christian and Travis were awesome! I dreaded getting a new phone. They made the process easy and quick. Great customer service.
Frequently Asked Questions About Verizon
What are the regular operating hours of the Verizon store in San Marcos?
The Verizon store in San Marcos is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon San Marcos store?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon San Marcos store.
What types of products does the Verizon San Marcos store offer for business customers?
The store offers business cell phones, mobile hotspots, tablets, and laptops to suit various business needs.
What payment methods are accepted at the Verizon San Marcos store?
The store accepts checks, debit cards, and mobile NFC payments. It does not require cash-only transactions.
Can I schedule an in-store appointment or order online for pickup at Verizon San Marcos?
Yes, you can schedule an in-store appointment online and also place orders online for in-store pickup or delivery options like free 2-day shipping and same-day delivery where available.
What Verizon plans and services are available at the San Marcos location?
Verizon San Marcos offers mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Which nearby professional services can I visit around the Verizon San Marcos store?
You can visit HTB Studios for event photography or Karens Mobile Notary for notary and mortgage brokerage services near the Verizon store.
Are there nearby beauty and wellness services close to Verizon San Marcos?
Yes, Elements Massage provides massage therapy and wellness programs, and Beauty Everafter along with Shape Threading Salon offer hair and beauty salon services near the Verizon store.
What nearby shipping and moving services can assist customers around Verizon San Marcos?
Close by, you will find UPS Authorized Shipping Outlet for courier services and U-Haul Neighborhood Dealer for truck rentals, which can be convenient for customers dealing with shipments or moving.
What are some entertainment or retail options near the Verizon San Marcos store?
Nearby, Guitar Center offers musical instruments and related items, while Rocky Mountain Chocolate provides desserts and candy, making them great places to visit before or after your Verizon appointment.