Geek Squad

Reviews

• DC

  Donna L Carpenter

  Dec 14, 2025
  5.0
  Geek Squad deserves a big round of applause for their exceptional assistance in resolving my dad’s personal computer issues. My dad enjoys an annual membership that provides comprehensive coverage for all his devices. The Geek team members are not only professional but also incredibly helpful and knowledgeable. We highly recommend their services to anyone who encounters technical difficulties or seeks guidance on troubleshooting problems. Geek Squad is located inside Best Buy. They have plenty of free parking and wheelchair accessible as well.
• LD

  Lily L Diamond

  Sep 17, 2024
  2.0
  Geek Squad service is now in-store only. The store is very loud and the customer and Geek Squad Team Member are out in the store at a counter. Also, the phone numbers extensions at my local Best Buy usually do not work. The Geek Squad folks are fine, but getting an appointment with them and then dealing with the environmental overload of sound is extremely difficult. I would not recommend buying a computer from Best Buy unless you have a good computer support source.
• JD

  john donohue

  Dec 16, 2023
  4.0
  Good service in Slo
• SM

  Simone Malboeuf

  Mar 19, 2021
  5.0
  Buying a new computer because your old trusted one refuses to turn on anymore - can be a daunting task ..... Enter the Geek Squad in San Luis Obispo. I was lucky to be next in line for their Tech "Jay" who was quite impressive. He is extremely knowledgeable and has a fast "processing speed" - understanding what you need and what products they have to fulfill your need. But best of all, not losing any of my files transferring my data over from the dead computer to the new one. Phew... and though I miss my old computer, I do love my new computer..... :)

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