Best Buy

4.1
1613 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
255 Madonna Rd, San Luis Obispo, CA
93405, United States

Hours

Reviews

4.1
1,613 reviews
5 stars
873
4 stars
379
3 stars
182
2 stars
58
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being unresponsive or lacking empathy.

Store Organization

Several reviews mention issues with store organization and cleanliness, with aisles blocked and displays poorly managed.

Product Availability

Customers noted that while the store has a good variety of products, inventory can be lacking, and specific items may not be available.

Staff Knowledge

Many customers appreciated the knowledgeable staff, particularly in tech-related areas, but some felt that not all employees were adequately informed.
  • CH
    calin hansen
    Jan 4, 2026
    5.0
    It's just your average best buy. But the staff is really nice and they helped us out a lot with getting some film equipment.
  • PK
    Peggy Ketelsen
    Dec 18, 2025
    5.0
    It's a Best buy if you've been to one. You've been to them all
  • HH
    Heidi Hendrix
    Dec 18, 2025
    5.0
    Nick assisted me today in choosing a laptop for school. He was SUPER patient. I had my 2 year old with me who is filled with energy. Thanks again for your wonderful customer service!
  • SI
    Skull Island
    Dec 10, 2025
    1.0
    GM-Kevin's poor customer service empathy while managing a ghost town-store of a dying chain really shows... I would have hoped he would have tried harder to help me keep my money with Best Buy, over something sold by Best Buy (not a 3rd party, like he claimed) and have in stock, but it looks like it's going to an online retailer; like everyone else.
  • JB
    Jordan Blake
    Dec 3, 2025
    5.0
    Samantha S., a Verizon employee stationed inside this Best Buy, did a great job of helping me help my aunt get a great promo on her new Pixel phone, switch plans to something better suited for her needs, de-activate unused lines and made sure my Best Buy membership perks applied to my aunt’s phone. Unlike a lot of mobile phone store employees (including a Verizon employee at the Mill Street store, who mansplaining, tried to rush us and didn’t know what he was talking about), Samantha checked policies and details of the plan carefully, answered every single question we had about the peculiarities of our complex plan, and even followed up the next day to confirm the right discount had been applied to my aunt’s account. Amazing!

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in San Luis Obispo?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy in San Luis Obispo.

What are the operating hours of Best Buy located at 255 Madonna Rd?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.