VCA Almaden Valley Animal Hospital

Reviews

• AS

  Atreyu Shadow

  Jan 13, 2026
  1.0
  I’m extremely disappointed with how my appointment was handled. I received a confirmation text stating my guinea pigs had appointments at 11:30 and 12:00, which reasonably implies a window during that time. Nowhere in that message did it explain that arriving closer to 12:00 would result in my appointments being canceled outright. When I arrived around 12:00, I was told they suddenly couldn’t see my pets because the doctors were going to lunch and they “needed an hour and a half” to see both guinea pigs—something I was already aware of and had been told previously. What I wasn’t told was how rigid and unforgiving the timing would be, especially considering the confusing wording of the confirmation text. I had already taken time off work for this appointment, and the response I received was completely nonchalant, as if my time didn’t matter at all. No effort was made to accommodate, explain ahead of time, or take responsibility for the poor communication. If your scheduling is this strict, it needs to be clearly communicated upfront. I won’t be rescheduling here and will be taking my pets elsewhere.
• MH

  Melissa He

  Dec 2, 2025
  4.0
  I just went in for a wellness exam for my cat, and I had Dr. Heidi Stiehl as my vet. She was so kind and attentive towards my cat, and she patiently and fully answered all of my questions relating to my cat's health. My cat was stressed at first, but she calmed down through the appointment! The appointment was also very efficient and I didn't wait long, but at the same time, it didn't feel rushed. I've had good experiences with some of the other vets here as well. The pricing was very transparent, but after searching up prices for the 3yr Purevax Rabies Vaccine, the $219 they charged (just for the vaccine!) is extremely steep and more than double the price in other clinics. However, having the appointment be a good experience for my cat was overall worth it in my opinion.
• VT

  Vanessa Trimble

  Dec 1, 2025
  5.0
  Had a wonderful experience at this when we went in for our first appointment to establish care for one of our kitties. Dr. Miyamoto and the CSRs were very attentive and kind. I would definitely recommend this location!
• MM

  McUser42

  Nov 24, 2024
  1.0
  The doctors l've been seeing with my dog over the past year have been great, but the technicians have been getting consistently less and less friendly. It always ends with my dog leaving traumatized after being taken back to the back. Over the summer i thought things were changing, when a technician was able to come into the office and give my dog vaccinations without a muzzle and had no issues. Today, however, the technician refused to do the same thing for a heartworm test, and this was after the doctor had worked with my dog in the room for a full body exam with no issues. The way that this hospital handles patients from visit to visit is just too inconsistent. And the doctor turnover means that you don't normally see the same doctor more than once these days. Would recommend exploring other options if you're looking for a veterinarian. Update: I tried both emailing the address that responded to this post and calling to talk to the general manager. Neither ever responded. They just respond to look like they care, but don’t folllow through.

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