Geek Squad

3.8
21 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5065 Almaden Expy, San Jose, CA
95118, United States

Hours

Reviews

3.8
21 reviews
5 stars
11
4 stars
4
3 stars
1
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1
1 star
4
  • PP
    Piyush Agarwal (pyus13)
    Jan 15, 2024
    1.0
    Such a bad service, I dropped my Samsung Z flip 4 phone 2 months ago to the center under warranty repair. I visited multiple times since then to check on my phone because they never pickup a phone. Always same response it's not repaired yet from last 2 months. When I asked for replacement they said it might take 1-2 years if go that route. They are trained to screw you. Samsung said if you would have bought the phone from us we would have offer replacment but not the one you bought from Bestbuy. I decided to not buy things from Bestbuy anymore. I am still waiting for my phone.
  • DN
    Donna Novi
    Nov 2, 2023
    5.0
    The customer service has reallyreally become an obvious top priority. Every person from the one who answered my call, to the door person, to the Geek Squad and the sales person. Well done, everyone! Love my new computer and thanks for trying to save the dead one!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in San Jose offer?

Geek Squad provides tech repair, setup, and support services, including computer repair, data recovery, electronics repair, and appliance repair.

How can I schedule a service appointment at Geek Squad in San Jose?

You can schedule Geek Squad services either in the store at 5065 Almaden Expy or online through their website.