Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported unhelpful or rude service.
Efficiency
Several reviews highlighted slow service and long wait times, particularly during busy periods, while others noted quick and efficient experiences.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over limited stock and issues with online orders.
Store Environment
The store was generally described as clean and organized, but some customers found it overcrowded and difficult to navigate.
SG
Sweet Treats Boutique GREF
Dec 31, 2025
3.0
Algunos trabajador s están más concentrados en su celular o vida social en vez de asistirte con eficiencia.
SS
Sridhar subramanian
Dec 23, 2025
4.0
i had scheduled a pick up of a repaired laptop. The whole process of setting up the service, getting it covered by mfr warranty, and picking up the laptop after repair was smooth. i would have given 5 stars if the communication was a little better as to when the laptop arrived at the store and was ready for pickup. It took 3 days after it arrived at the store for me to find it that it was ready for pickup, only after i called to check again.
Otherwise, geek squad was great in helping me out with the whole process.
NJ
N “Nora” J
Dec 14, 2025
5.0
I went to Best Buy to buy a dash cam, and Jordan provided amazing help ;he’s awesome! The cashier, Brian, was also very friendly and helpful. Highly recommend this store!
AA
Alan
Dec 10, 2025
1.0
Very very slow service, the staffs are not wiling to help. Take over 2 hours to do a trade in and they are not helping at all, they are you to figure it out.
DA
Dee A
Dec 2, 2025
5.0
I was there to pick up my Oura ring I bought online, and they're pretty efficient. It took me less than a minute 😮 that was amazing. Sebastian was fantastic; his smile never left his face, and his eye contact and energetic tone were too. It was exceptionally welcoming from the moment I walked in. The parking is nearby, so scan the user-friendly QR code, and you'll get out there fast. The first 2 hours are free. I haven't been there for a while, and it was a great experience…
What products can I find at the Best Buy located at 3090 Stevens Creek Blvd, San Jose?
You can shop TVs, computers, appliances, and more at this Best Buy, with expert advice and Geek Squad support available.
What are the opening hours for this Best Buy store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy offer curbside pickup?
Yes, curbside pickup is available at this Best Buy location.
Is there wheelchair accessible entrance available at the Best Buy on Stevens Creek Blvd?
Yes, the store has a wheelchair accessible entrance for customers.
Can I get my electronics serviced or repaired at this Best Buy?
Yes, this Best Buy location offers service repair through Geek Squad.
What payment methods are accepted at the Best Buy store?
The store accepts debit cards and checks, and does not require cash only payments.
Are there nearby parking options when visiting Best Buy at 3090 Stevens Creek Blvd?
Yes, Winchester Parking Garage is nearby for convenient parking when visiting the store.
Where can I find additional technology repair and IT services near Best Buy?
Geek Squad, located nearby, offers mobile phone sales, IT service, and computer repair.
What other stores can I visit after shopping at Best Buy in San Jose?
You can explore nearby stores such as The Container Store for home goods, Bath & Body Works for beauty products, and Crate & Barrel for furniture and home decor.
How can nearby stores like Na Hoku and Mejuri complement my visit to Best Buy?
After shopping for electronics at Best Buy, you can visit Na Hoku or Mejuri for jewelry and fashionable accessories to complete your shopping experience.