Best Buy

4.2
3390 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3090 Stevens Creek Blvd, San Jose, CA
95128, United States

Hours

Reviews

4.2
3,390 reviews
5 stars
1,855
4 stars
867
3 stars
339
2 stars
119
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported unhelpful or rude service.

Efficiency

Several reviews highlighted slow service and long wait times, particularly during busy periods, while others noted quick and efficient experiences.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over limited stock and issues with online orders.

Store Environment

The store was generally described as clean and organized, but some customers found it overcrowded and difficult to navigate.
  • SG
    Sweet Treats Boutique GREF
    Dec 31, 2025
    3.0
    Algunos trabajador s están más concentrados en su celular o vida social en vez de asistirte con eficiencia.
  • SS
    Sridhar subramanian
    Dec 23, 2025
    4.0
    i had scheduled a pick up of a repaired laptop. The whole process of setting up the service, getting it covered by mfr warranty, and picking up the laptop after repair was smooth. i would have given 5 stars if the communication was a little better as to when the laptop arrived at the store and was ready for pickup. It took 3 days after it arrived at the store for me to find it that it was ready for pickup, only after i called to check again. Otherwise, geek squad was great in helping me out with the whole process.
  • NJ
    N “Nora” J
    Dec 14, 2025
    5.0
    I went to Best Buy to buy a dash cam, and Jordan provided amazing help ;he’s awesome! The cashier, Brian, was also very friendly and helpful. Highly recommend this store!
  • AA
    Alan
    Dec 10, 2025
    1.0
    Very very slow service, the staffs are not wiling to help. Take over 2 hours to do a trade in and they are not helping at all, they are you to figure it out.
  • DA
    Dee A
    Dec 2, 2025
    5.0
    I was there to pick up my Oura ring I bought online, and they're pretty efficient. It took me less than a minute 😮 that was amazing. Sebastian was fantastic; his smile never left his face, and his eye contact and energetic tone were too. It was exceptionally welcoming from the moment I walked in. The parking is nearby, so scan the user-friendly QR code, and you'll get out there fast. The first 2 hours are free. I haven't been there for a while, and it was a great experience…

Frequently Asked Questions About Best Buy

What products can I find at the Best Buy located at 3090 Stevens Creek Blvd, San Jose?

You can shop TVs, computers, appliances, and more at this Best Buy, with expert advice and Geek Squad support available.

What are the opening hours for this Best Buy store?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.