Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
3,164 reviews
5 stars
1,853
4 stars
720
3 stars
302
2 stars
108
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor service and lack of assistance.
Product Availability
Several customers expressed frustration over inventory issues, including items being out of stock or not available as advertised.
Store Experience
The store layout is generally appreciated for being clean and organized, but some customers noted long wait times for assistance and slow checkout lines.
Technical Support
Geek Squad services received positive remarks for their expertise, although some customers experienced issues with appointment scheduling.
- STSigifredo TerriquezJan 3, 20265.0Fast, friendly, and absolutely amazing service. From the moment I walked in, the staff was helpful, knowledgeable, and made the whole process smooth and stress-free. Everything was handled quickly, and I felt taken care of the entire time. On top of that, the location is only 5 minutes from my new place, which makes it even better. This is exactly how customer service should be. Huge thanks to the team at Best Buy — definitely a 5-star experience and I’ll be back.
- BBBert BreezJan 1, 20265.0Employees answer my question and directed me to the correct location of the product I was searching for. Thank you. Wish America lowered prices on everything, including electronics.
- SSSqueek SevilleDec 20, 20254.0Great store, and friendly staff that are willing to go above and beyond to help a customer out w/o profiling or harassing them
- KLKhan LindaDec 7, 20251.0I bought open box tv came back home and tv goes black screen in the middle of the setup, this is a shitty store sale faulty things to customers while customer believe in Best Buy standards at the equipment will be functional. Fraudulent store
- JCJoseph ColemanDec 5, 20251.0Highly recommend making any purchases you need from here elsewhere, their customer support will make sure to provide as little help as possible. If you do buy something, make absolutely sure you know exactly what you want and there's nothing wrong with what you're buying, because they will refuse to do anything to make things right. Edit: I don't personally use FB, Twitter, or Instagram. I'll just have to eat this loss and buy computers and accessories from elsewhere in the future.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy located at 181 Curtner Ave, San Jose?
You can shop for TVs, computers, appliances, cameras, and other electronics at this Best Buy location.
What are the store hours for Best Buy on weekends?
Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy at 181 Curtner Ave offer in-store and curbside pickup?
Yes, Best Buy offers both in-store and curbside pickup services for your convenience.
Is the Best Buy store at 181 Curtner Ave wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get my electronics serviced or repaired at this Best Buy location?
Yes, this Best Buy provides service and repair options, including Geek Squad support.
What payment methods are accepted at Best Buy in San Jose?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy on Curtner Ave?
Geek Squad services are available nearby, offering mobile phone sales, telecommunications, and computer repair support to complement your Best Buy shopping experience.
Are there nearby places where I can grab a bite after shopping at Best Buy?
Yes, you can visit nearby restaurants like Roots Bistro, Five Guys, Wingstop, or Krispy Kreme for a variety of dining options close to Best Buy.
Where can I find pet-related services near Best Buy on Curtner Ave?
Nearby pet services include PetSmart, PetSmart Grooming, and Curtner Pet Clinic & Hospital for all your pet care needs.
Is there a bicycle shop close to Best Buy for bike rentals or repairs?
Yes, San Jose Bike Rentals and Summit Bicycles are located nearby, providing bike rentals and repair services.