Brand Certified
Best Buy
4.2(450 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
5065 Almaden Expy, San Jose, CA
95118, United States
Certified by Best Buy • Feb 22, 2026
(408) 979-1591
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ca/san-jose/5065-almaden-expy-190.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.2
450 reviews
5 stars
286
4 stars
74
3 stars
32
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being dismissive or unprofessional.
Product Availability
Customers noted a good selection of electronics, but there were complaints about stock issues and the availability of specific items.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, leading to frustration among customers.
Geek Squad Performance
The Geek Squad received positive remarks for their assistance and problem-solving skills, although some customers experienced delays and dissatisfaction with service.
Store Environment
The store was generally described as clean and well-organized, with ample parking and a pleasant shopping atmosphere.
- RMRoberto Lastra Molina3 days ago1.0Worst purchase experience ever. I bought a 55" TV on line as an open box that was supposed to be in excellent condition, wrong, fake advertising. The TV was damaged and with the remote and power cable missing. So I went to the store to request an exchange, but the manager in turn strongly suggested me instead to apply for a credit card so I can get 70 dollars return and keep the useless trash TV and that I get by myself the missing parts. It seemed that she just wanted to get rid of that TV with me and still pay almost $600 for a totally trashy TV. Never buying at Best Buy AGAIN.
- KHKim HoopingarnerFeb 16, 20261.0The website at Almaden Expressway shows they accept recycle coffee machines that use pods. I drove here to have my Keurig Pod coffee maker given to recycle. They said they do not accept coffee makers with pods. It says so on the website. Very poor customer service
- JJJames Pollard (J.P.)Feb 14, 20265.0Brian always helps me out! I don't know what I would do without the geek squad!
- GWG WizFeb 4, 20263.0They're not too forgiving on refunds , my mom bought a camera less than 30 days ago unopened and wanted to return it but their return policy is 15 days so they said no. Many items they have also are more expensive than Fry's electronics which moved out of California for some reason.
- FAFred AJan 28, 20261.0Terrible delivery service. We bought two appliances and they want to drop the appliances without installing them. Some of the parts were not present on their first trip. They wanted to charge us delivery for the second trip even though it was their fault for not having the items. Best Buy delivery system is absolutely incompetent.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 5065 Almaden Expy, San Jose?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup service?
Best Buy provides same-day in-store pickup, but curbside pickup is currently not available.
Where is Best Buy located in San Jose?
Best Buy is located at 5065 Almaden Expy, San Jose, CA 95118, United States.
What types of products can I find at Best Buy?
You can shop for TVs, computers, appliances, and more electronics at Best Buy.
Does Best Buy provide expert support services?
Yes, Best Buy offers expert advice and Geek Squad support services.
Is Best Buy accessible for wheelchair users?
Yes, Best Buy has a wheelchair-accessible entrance.
Can I recycle my electronics at Best Buy?
Yes, Best Buy offers electronic recycling services.
Which nearby places can I visit after shopping at Best Buy?
You can visit nearby places such as Village Inn cafe, Scrambl'z breakfast restaurant, and Bogey's Pizza for dining options, or check out the Robertsville Square shopping center for additional shopping.
Is there a nearby Geek Squad location for computer and phone support?
Yes, Geek Squad is located nearby, offering mobile phone store, telecommunications, and IT support services.
Are there any nearby beauty and spa services close to Best Buy?
Yes, nearby spots include Perfect 10 Nail Spa and Vanity Brows for beauty and spa treatments.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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