Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Francisco, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
168 reviews
5 stars
123
4 stars
10
3 stars
4
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Lulu, Enzo, and Deep for their exceptional service.
Efficiency
Several reviews highlighted the efficiency of staff in handling phone upgrades and data transfers, ensuring a smooth experience for customers.
Mixed Experiences
While many customers had positive experiences, some reported issues with misleading information regarding services and promotions, leading to frustration.
Store Environment
Customers noted that the store could improve comfort, mentioning uncomfortable seating and instances of being ignored or left waiting.
Staffing Issues
Several reviews pointed out understaffing during busy times, which led to longer wait times and less personalized service.
- CYcarolyn yarnell5 days ago5.0The staff are caring and kind
- SOSteven O'BoyleOct 30, 20255.0Workers where polite and knowledgeable
- AEAlexandra EfremovaSep 9, 20255.0I had such a wonderful experience today at Verizon thanks to Samar. He was so kind, patient, and truly cared about helping me. He took the time to explain all of my phone options clearly, helped me choose the best one for my needs, and then made sure all of my information transferred perfectly from my old phone to my new one. I left the store feeling grateful and very well taken care of. Thank you so much!
- VRvera rogulskyAug 28, 20255.0Mike Sartaguda provided excellent service and am extremely happy with my experience and new phone. He was great.
- CCChris CampbellAug 1, 20255.0I agree... LuLu is on it! Professional, friendly and very helpful.
Frequently Asked Questions About Verizon
What types of wireless devices does the Verizon store at 1513 Sloat Blvd offer?
The store offers phones, tablets, home internet, smartwatches, accessories, and more from various brands including Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for the Verizon location at 1513 Sloat Blvd, San Francisco?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I pick up my online order in-store at the Verizon 1513 Sloat Blvd location?
Yes, in-store pickup is available at this location.
Does the Verizon store at 1513 Sloat Blvd offer device protection and upgrades?
Yes, they offer new lines, upgrades, new devices, accessories, and device protection services.
What languages are spoken by the staff at this Verizon store?
Staff members speak English and Spanish.
Is there free Wi-Fi available at the Verizon store on Sloat Blvd?
Yes, the store provides free Wi-Fi to customers.
What nearby dining options are available around the Verizon store at 1513 Sloat Blvd?
Nearby dining options include Wingstop for fast food chicken, King Of Thai Noodle for Thai cuisine, Peet's Coffee for coffee and café items, Ono Hawaiian BBQ for Hawaiian barbecue, Subway for sandwiches, Quiznos, Rice Garden for Chinese food, and Pizza Hut for pizza.
Are there nearby financial services close to the Verizon store on Sloat Blvd?
Yes, Bank of America Financial Center, Bank of America ATM, Coinme currency exchange and financial service, and another Bank of America branch are nearby for your banking needs.
What other electronics or mobile stores are located near the Verizon retailer at 1513 Sloat Blvd?
Nearby electronics and mobile phone stores include RadioShack and T-Mobile retail locations.