Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Francisco, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
171 reviews
5 stars
126
4 stars
10
3 stars
4
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, patient, and providing excellent customer service, with specific mentions of employees like Lulu, Enzo, and Deep.
Sales Experience
Several reviews highlighted positive experiences during the phone purchasing process, with staff effectively explaining options and assisting with data transfers.
Staffing Issues
Some customers reported long wait times and poor service due to understaffing, particularly during busy periods.
Mixed Experiences
While many reviews were positive, there were notable complaints about misleading information regarding services and issues with returns, especially at authorized retailer locations.
- HPHarry PaliDec 8, 20255.0My experience with Verizon’s reps was awesome. They were knowledgeable, patient along with great customer service. They explained all the new features about my 17 Pro Max while transferring my data. My representative’s name is Samar who is responsible for making it butter smooth! Thank you young man for your professionalism and walking me through the entire process of buying my 17ProMax! Sincerely, Harry Pali
- BFBarb FongNov 30, 20255.0Christian explained my options with much patience. When I came back to pick up my new phone and have it set set up, it was seamless. I now have a phone that works with my lifestyle.
- CYcarolyn yarnellNov 20, 20255.0The staff are caring and kind
- SOSteven O'BoyleOct 30, 20255.0Workers where polite and knowledgeable
- AEAlexandra EfremovaSep 9, 20255.0I had such a wonderful experience today at Verizon thanks to Samar. He was so kind, patient, and truly cared about helping me. He took the time to explain all of my phone options clearly, helped me choose the best one for my needs, and then made sure all of my information transferred perfectly from my old phone to my new one. I left the store feeling grateful and very well taken care of. Thank you so much!
Frequently Asked Questions About Verizon
What types of wireless devices does the Verizon store at 1513 Sloat Blvd offer?
The store offers phones, tablets, home internet, smartwatches, accessories, and more from various brands including Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for the Verizon location at 1513 Sloat Blvd, San Francisco?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Which payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Can I pick up my online order in-store at the Verizon 1513 Sloat Blvd location?
Yes, in-store pickup is available at this location.
Does the Verizon store at 1513 Sloat Blvd offer device protection and upgrades?
Yes, they offer new lines, upgrades, new devices, accessories, and device protection services.
What languages are spoken by the staff at this Verizon store?
Staff members speak English and Spanish.
Is there free Wi-Fi available at the Verizon store on Sloat Blvd?
Yes, the store provides free Wi-Fi to customers.
What nearby dining options are available around the Verizon store at 1513 Sloat Blvd?
Nearby dining options include Wingstop for fast food chicken, King Of Thai Noodle for Thai cuisine, Peet's Coffee for coffee and café items, Ono Hawaiian BBQ for Hawaiian barbecue, Subway for sandwiches, Quiznos, Rice Garden for Chinese food, and Pizza Hut for pizza.
Are there nearby financial services close to the Verizon store on Sloat Blvd?
Yes, Bank of America Financial Center, Bank of America ATM, Coinme currency exchange and financial service, and another Bank of America branch are nearby for your banking needs.
What other electronics or mobile stores are located near the Verizon retailer at 1513 Sloat Blvd?
Nearby electronics and mobile phone stores include RadioShack and T-Mobile retail locations.