Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
603 reviews
5 stars
348
4 stars
105
3 stars
48
2 stars
20
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times for assistance, especially during busy periods, leading to frustration.
Product Knowledge
Some staff members demonstrated excellent product knowledge and were able to assist customers effectively, while others seemed less informed.
Store Atmosphere
The store is described as busy and sometimes overcrowded, which can detract from the shopping experience.
Management Issues
Several reviews mention unprofessional behavior from management, impacting overall customer satisfaction.
- KNKevin NolanNov 14, 20255.0Meech was a great sales rep and was very helpful! I came in to trade in my old iPad and get the new one because my old one was sluggish. They were informative and polite when informing me of the options and made the whole process super simple.
- CBChristopher BarciaNov 1, 20251.0worst apple store in existence. seems like teenagers that haven’t been trained are running the whole place and can’t even replace a screen for me when i have apple care. laughably bad experience
- WFwayne footeOct 31, 20252.0went for a connector for my new Mac 2023, They didn't have it but directed me to central computer. Got it there for less than 10 bucks. Very helpful.
- KGKevin GonzalezOct 25, 20255.0Fast service, they won't try to sell you bs stuff that you don't need.
- ABAndrey BakholdinOct 12, 20251.0Booked a Vision Pro demo at 1:30, was still waiting at 1:50 at which point it made no sense to do bc I had to leave in 10 minutes. Ridiculous.
Frequently Asked Questions About Apple Chestnut Street
What products can I find at Apple Chestnut Street?
Apple Chestnut Street offers a range of products including iPhone, Mac, Apple Watch, iPad, and more.
Does Apple Chestnut Street provide technical support?
Yes, you can get technical support at the Genius Bar located in the store.
What are the regular opening hours for Apple Chestnut Street?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Is Apple Chestnut Street open on Thanksgiving Day?
No, the store is closed on November 27, 2025 (Thanksgiving Day).
What is the contact email for Apple Chestnut Street?
You can reach Apple Chestnut Street via email at chestnutstreet@apple.com.
Does Apple Chestnut Street have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Can I get delivery or in-store pickup at Apple Chestnut Street?
Yes, Apple Chestnut Street offers both delivery and in-store pickup services.
Which nearby cafe can I visit for coffee before or after shopping at Apple Chestnut Street?
You can visit Starbucks, a nearby coffee shop, for a coffee or snack before or after your visit.
Are there any movie theaters close to Apple Chestnut Street for entertainment?
Yes, Marina Theater and Lee Neighborhood Theatres are nearby cinemas where you can enjoy a movie before or after shopping.
Is there a bakery nearby where I can grab some desserts near Apple Chestnut Street?
SusieCakes is a nearby bakery and cupcake shop where you can enjoy delicious desserts around the area.