Verizon

4.6
253 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2995 Clairemont Dr, San Diego, CA
92117, United States

Hours

Reviews

4.6
253 reviews
5 stars
218
4 stars
8
3 stars
2
2 stars
1
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Shawn, Kynan, and Gater.

Sales Practices

Several reviews highlighted concerns about dishonest sales tactics, including unexpected charges and misleading promotions.

Wait Times

Customers frequently reported long wait times, with some expressing frustration over being left unattended.

Store Management

The store manager, Shawn, received numerous commendations for his exceptional service and ability to handle multiple customers effectively.

Product Knowledge

Employees were often noted for their expertise in explaining products and services, contributing to a positive customer experience.
  • DG
    Dianne Gonzales
    Oct 24, 2025
    5.0
    All good! Kirin was wonderful !
  • OV
    Omar Alejandro Vallejo
    Sep 25, 2025
    5.0
    Shawn was tremendous help w my issue today. Great guy and customer service. He’s you’re goto guy to get things done right
  • CM
    catalina meyer
    Sep 14, 2025
    1.0
    This company is dishonest, they promised things they don’t deliver. They make you buy things you don’t need. They have surprises in your final bill.
  • JJ
    JJ
    Aug 30, 2025
    4.0
    Great but long wait times sometimes
  • CR
    Camille Rose
    Jul 29, 2025
    1.0
    BEWARE! Sales person is a dirtbag, I forget his name but i went to get a new phone and he signed me up for some extra surcharges without my authorization. Do not do business here!

Frequently Asked Questions About Verizon

What kind of products does Verizon store at 2995 Clairemont Dr offer?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What are the operating hours for the Verizon store in San Diego, CA?

The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 5 PM, and Sunday from 11 AM to 5 PM.