Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
317 reviews
5 stars
253
4 stars
8
3 stars4
2 stars4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Alex, Isaac, and Kynan, while others reported rude and dismissive behavior from some employees.
Sales Practices
Several reviews highlighted issues with misleading sales tactics, including unexpected charges and pressure to purchase unnecessary accessories.
Store Environment
Customers noted a mix of experiences regarding the store atmosphere, with some describing it as friendly and welcoming, while others reported feeling ignored or treated poorly.
Overall Experience
While some customers had positive experiences and expressed satisfaction with their service, a significant number reported dissatisfaction and vowed to avoid the store in the future.
- BBBrian6 days ago5.0If you have any Verizon needs, please don't think twice about coming here! The manager Shawn along with Omar and Kynan have helped me with multiple visits and have always been extremely friendly, knowledgeable, and get the job done! I've walked out very happy every time I've come and they have added value to my Verizon relationship!
- JRJaay RodriguezDec 26, 20255.0Came to get a new phone with great deal, they were very helpful. Definitely my go to store now.
- VOVicki ONeilDec 10, 20255.0Kylan was great, knowledgeable and easy to talk to
- HWHarold WilliamsNov 26, 20255.0The best experience I had at this Verizon Victra store. The Great looking General manager Shawn greeted me at the door and check my account to see what my options are then passed me along to his employee Omar. He was super helpful/nice plus got me set up with everything on my new phone! Kynan ended up finishing with me and Isaac gave great advice on my new phone. Love this whole team! Will definitely be sending more friends/family. With bad experience in the past, this is now my main go to store for sure. Thank you guys. Shawn my daughters are single!!!
- GMGinny MacGowanNov 18, 20255.0I came to this store to get a new phone and change my service from ATT to Verizon because they were offering a great deal. The rep Kynan who helped me was very nice, easy to work with, and handled multiple things at once without missing a beat. He made getting a new phone quick and stress-free.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon - Victra in San Diego offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Verizon - Victra location at 6348 College Grove Way in San Diego?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What payment options are accepted at the Verizon - Victra store in San Diego?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon - Victra store offer in-store pickup for orders?
Yes, in-store pickup is available at this location.
What brands can I find at the Verizon - Victra store in San Diego?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What is the contact phone number for the Verizon - Victra store in San Diego?
The main phone number is +1 619-583-1826.
Are there any nearby places where I can eat before or after visiting Verizon - Victra?
Yes, nearby dining options include Sushiman (a Japanese restaurant), Subway (a sandwich shop), Pizza Hut Express, and Jamba The Grove (a smoothie and health food bar).
If I want to exercise before or after shopping at Verizon - Victra, what nearby options do I have?
You can visit 24 Hour Fitness - College Grove San Diego, which is a nearby gym and sports venue.
Are there places near Verizon - Victra where I can do banking or access an ATM?
Yes, there is a Bank of America ATM located nearby for convenient banking access.
Does Verizon - Victra support recycling of old electronics at their San Diego location?
Yes, the store offers electronics recycling services and is close to EDCO Recycling centers nearby.