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Verizon

4.4
(466 reviews)

Business Details

1248 University Ave., San Diego, CA
92103, United States
(619) 298-2874
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1248 University Ave., San Diego, CA
92103, United States

Hours

Reviews

4.4
466 reviews
5 stars
375
4 stars
16
3 stars
11
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Jeremiah, David, and Tyler.

Billing Issues

Several reviews highlighted problems with billing practices, including unexpected charges and miscommunication regarding fees.

Store Experience

While some customers had positive experiences, others reported unprofessional behavior and dissatisfaction with the store's operations, including long wait times and misleading sales tactics.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, contributing to a smoother purchasing process.

Franchise Concerns

Multiple reviews indicated dissatisfaction with the franchise nature of the store, suggesting that customers felt misled or received inferior service compared to corporate Verizon locations.
  • SE
    steven estoclet
    2 days ago
    5.0
    Went here to upgrade my phone - worked with Tyler who knows his stuff and made everything supremely easy. Great store,
  • CQ
    Chelsea Quitzon
    2 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • DS
    Daniel Synn
    Feb 20, 2026
    5.0
    No notes, my experience was awesome! Shoutout to Frankie for being well-informed and adept! 🤓
  • HP
    hector perez
    Feb 12, 2026
    5.0
    Hi, I would like to tell you that you have a great and professional team in Verizon department in Hillcrest, San Diego. Frankie attended my Verizon issue today with quality service. Please contact me to know more about this great meeting. Thank you. Hector.
  • AM
    Anita Musser
    Jan 16, 2026
    5.0
    Tyler at the Verizon in Hillcrest San Diego is a very knowledgeable sales rep. He was extremely helpful ( and patient!) when he showed.us our many options. We both felt that we were fortunate to have Tyler to help us. Everything was explained to us in plain, clearly understandable language. We shared the feeling that he is very honest . He is a real asset to this Verizon store!

Frequently Asked Questions About Verizon

What products does Verizon at 1248 University Ave. offer?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in San Diego?

Monday to Friday, the store is open from 9:00 AM to 7:00 PM; Saturday from 10:00 AM to 7:00 PM; and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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