Brand Certified
Verizon
4.4(466 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
1248 University Ave., San Diego, CA
92103, United States
Certified by Verizon • Mar 01, 2026
(619) 298-2874
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.4
466 reviews
5 stars
375
4 stars
16
3 stars
11
2 stars6
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Jeremiah, David, and Tyler.
Billing Issues
Several reviews highlighted problems with billing practices, including unexpected charges and miscommunication regarding fees.
Store Experience
While some customers had positive experiences, others reported unprofessional behavior and dissatisfaction with the store's operations, including long wait times and misleading sales tactics.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, contributing to a smoother purchasing process.
Franchise Concerns
Multiple reviews indicated dissatisfaction with the franchise nature of the store, suggesting that customers felt misled or received inferior service compared to corporate Verizon locations.
- SEsteven estoclet2 days ago5.0Went here to upgrade my phone - worked with Tyler who knows his stuff and made everything supremely easy. Great store,
- CQChelsea Quitzon2 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- DSDaniel SynnFeb 20, 20265.0No notes, my experience was awesome! Shoutout to Frankie for being well-informed and adept! 🤓
- HPhector perezFeb 12, 20265.0Hi, I would like to tell you that you have a great and professional team in Verizon department in Hillcrest, San Diego. Frankie attended my Verizon issue today with quality service. Please contact me to know more about this great meeting. Thank you. Hector.
- AMAnita MusserJan 16, 20265.0Tyler at the Verizon in Hillcrest San Diego is a very knowledgeable sales rep. He was extremely helpful ( and patient!) when he showed.us our many options. We both felt that we were fortunate to have Tyler to help us. Everything was explained to us in plain, clearly understandable language. We shared the feeling that he is very honest . He is a real asset to this Verizon store!
Frequently Asked Questions About Verizon
What products does Verizon at 1248 University Ave. offer?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in San Diego?
Monday to Friday, the store is open from 9:00 AM to 7:00 PM; Saturday from 10:00 AM to 7:00 PM; and Sunday from 10:00 AM to 6:00 PM.
What services are available at the Victra Verizon Authorized Retailer location?
Services include new lines, upgrades, new devices, and accessories, with in-store pickup available.
Which wireless brands are available at this Verizon retailer?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate and Otterbox.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store on University Avenue?
Yes, the store offers free Wi-Fi for customers.
Does Verizon at 1248 University Ave. offer device recycling services?
Yes, the store provides electronics recycling services to customers.
How can nearby places like Starbucks be helpful when visiting Verizon on University Ave.?
You can enjoy coffee or a smoothie at Starbucks before or after your visit to Verizon, making your trip more convenient and enjoyable.
Are there any dining options close to Verizon on University Avenue?
Yes, nearby dining options include Bai Yook Thai Cuisine and Taste of the Himalayas, ideal for grabbing a meal before or after your visit.
What other services are located near Verizon on University Ave. that customers might find useful?
Nearby you can find Hillcrest Optometry for eye care, NuSpine Chiropractic for wellness, and The Experience Fitness and Mobility Studio for fitness coaching.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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