Business Details
3860 Valley Centre Dr, San Diego, CA
92130, United States
Certified by Verizon • Mar 01, 2026
(858) 259-9015
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in San Diego, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.1
180 reviews
5 stars
137
4 stars
4
3 stars2
2 stars0
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual staff members for their helpfulness and professionalism, many others reported poor service, long wait times, and unhelpful attitudes from employees.
Deceptive Practices
Numerous reviews highlighted issues with misleading promotions, unexpected fees, and problems with trade-in credits, leading to a perception of dishonesty at this location.
Staff Knowledge
Several customers noted that while some staff members were knowledgeable and provided good assistance, others lacked training and familiarity with store procedures.
Store Management
Feedback indicated that the store is often understaffed, leading to excessive wait times and a chaotic environment, which detracted from the overall customer experience.
- BMBethany McAteerFeb 6, 20265.0Matt really went above and beyond. I was on a tight time line and he made it work!
- DTDavid TamayoJan 24, 20261.0Lies about having no fees to join over from another carrier. Lied about watches being free. Lies about everything. Don't lie. Just be straight up and say how much we need to pay. May you lose more than what you have gained.
- JHJimmy HolidayDec 22, 20255.0He was very friendly, patient and helpful. Really appreciate it, thank you.
- APAlex PhillipsOct 27, 20255.0Graham took great care of us and was a consummate professional through and through. Thank you!
- SBS. W. Bill BackSep 30, 20255.0Trenton was very helpful and explained things very well as he transferred my info to a new phone
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Certified March 01, 2026Yext Knowledge Graph
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