Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
411 reviews
5 stars
343
4 stars
14
3 stars4
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or dismissive.
Sales Practices
Numerous complaints about misleading sales tactics, including hidden fees and unfulfilled promises regarding discounts and promotions.
Staff Knowledge
While some staff members were noted for their knowledge and professionalism, others were described as untrained or uninformed about products and services.
Store Experience
Customers appreciated the friendly atmosphere and quick service during less busy times, but many reported long wait times and poor service during peak hours.
Management Issues
Concerns raised about management's effectiveness in addressing customer complaints and ensuring staff are properly trained.
- BCBinh ChuNov 3, 20255.0They are so friendly and they transfer everything from my old to new phone.
- RPRuth PriceOct 29, 20255.0Excellent service made my process very easy
- TBTam BaigOct 20, 20251.0Jay Kang and Natalie Rodriguez will lie to you to get business. They will tell you they will get all these discounts, but it will reflect after 60 days. They say 60 days so you can’t cancel your account. The discounts will never show up. Jay will keep saying next business cycle. Then Natalie, his manager, will step in and say next business cycle. Then they will both ghost you and it will never happen. If the offer sounds too good to be true, it probably is. They will make it sound incredible, but it will never get fixed. You might as well say goodbye to all your discounts. Do not trust this company.
- BKBobby KimOct 7, 20255.0Ivan was helpful and answered all my questions when I upgraded to iPhone 17
- MFMarivic FloresSep 23, 20255.0Sarah was very helpful and knowledgeable. We were very confident in her ability to help us with our upgrade. She took her time and made sure that we were happy with the service that we received.
Frequently Asked Questions About Verizon
What products does Verizon at 10754 Westview Pkwy offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What are the store hours for Verizon at Westview Pkwy?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Verizon offer in-store pickup services?
Yes, Verizon offers in-store pickup services for your convenience.
Which wireless brands are available at Verizon in San Diego?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox, PureGear, and Mophie.
What payment options are accepted at Verizon store?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store provide free Wi-Fi to customers?
Yes, the store offers free Wi-Fi for customers.
Is Verizon located near any cafes or places to eat?
Yes, nearby you can find Tastea (a bubble tea cafe), Jersey Mike's Subs, Rubio's Mexican Restaurant, Starbucks, and Cold Stone Creamery for food and drinks before or after your visit.
Are there any nearby financial services near Verizon?
Yes, there are several financial service options close by including U.S. Bank, U.S. Bank ATM, Mission Federal Credit Union ATM, Western Union, and LibertyX Bitcoin ATM.
Can I visit a spa or nail salon near the Verizon store?
You can visit Omni Nails and Spa or Serenity Nails which are nearby the Verizon location for beauty and spa services.
How can I use nearby retail and shipping services in the area?
Near Verizon, you can find FedEx Office Print & Ship Center for your printing and shipping needs, as well as grocery stores like Smart & Final Extra! and Albertsons for shopping.