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Brand Certified

Verizon

4.4
(428 reviews)

Business Details

(858) 689-6871
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10754 Westview Pkwy, San Diego, CA
92126, United States

Hours

Reviews

4.4
428 reviews
5 stars
352
4 stars
14
3 stars
4
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Val, Irvin, and AJ.

Deceptive Practices

Several reviews mentioned misleading information regarding fees and charges, with customers feeling taken advantage of during their transactions.

Mixed Experiences

While some customers reported excellent service, others experienced rudeness and unprofessional behavior from staff, leading to a lack of consistency in service quality.

Store Management

There were mentions of poor management and training, with some customers expressing frustration over the lack of accountability and support from store leadership.
  • UC
    Ursula Carl
    Feb 11, 2026
    5.0
    I went into Verizon Mira Mesa yesterday evening because I could not uninstall an app which was probably a virus, causing my phone to behave wacky! Val stepped up to help me out. She successfully located the problem and uninstalled the app. Val was friendly and understanding. Now my phone is back to normal. She had the expertise to fix my phone. Thank you so much Val.
  • PZ
    Perla Zamudio
    Feb 8, 2026
    5.0
    Val provided me with excellent service. She was very helpful setting up my phone. She offered me help before asking her. She exceeded my expectations. Thanks Val from Verizon Mira Mesa
  • JB
    Joel Beardsley
    Feb 3, 2026
    5.0
    Val & her team were Great!! She Has been SO HELPFUL With me & my phone and the billing over the last few months. This will prompt me to Keep coming back to this Store.. . .. Thank You.
  • MM
    Mary Meleza
    Feb 3, 2026
    5.0
    I am from Nor.-Cal, I recently went to So-Cal (San Diego) on a small family vacation. We had a personal incident with one of our phones so we decide to stop by the nearest Verizon store. Which was this location. As soon as we walked in; we were greeted professionally by almost every staff member - great customer service. We asked a variety of questions, which were answered with no confusion. I would definetly recommend this store with anyone who has big concerns.
  • SC
    Susan Cahill
    Feb 3, 2026
    5.0
    Last week, I purchased a new iPhone by trading in my old one. Eder was the person who assisted me. He was just as kind & friendly as he could be, as well as exhibiting professionalism & respectfulness. He placed an order for the color iPhone I wanted & I returned to the store when the phone arrived a couple days later. Eder, once again, was there at the store & was as kind & friendly as the first time I interacted with him. I know I used the word “kind” a bit in my above review, but these days, people just simply being kind is not frequently experienced. I view kindness & respectfulness with much appreciation. One second of genuine kindness & respectfulness goes a very long way. It makes a customer want to return.

Frequently Asked Questions About Verizon

What products does Verizon at 10754 Westview Pkwy offer?

Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.

What are the store hours for Verizon at Westview Pkwy?

The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.

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