Business Details
About
Cell Phone StoreElectronics Store
Visit our store at San Diego for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
451 reviews
5 stars
209
4 stars
60
3 stars
41
2 stars
28
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for being unhelpful and dismissive.
Staff Knowledge
Several reviews highlight a lack of knowledge among staff, leading to confusion and unresolved issues for customers.
Long Wait Times
Many customers reported long wait times, often exacerbated by understaffing or inefficient service.
Store Environment
The store has been described as having cleanliness issues, including unpleasant odors, which detracts from the customer experience.
Sales Practices
Some customers expressed frustration with perceived upselling tactics and misleading promotions, leading to dissatisfaction with their purchases.
- ARAndrew Robles1 day ago5.0I went here just to see if I can get a phone upgrade and one of the reps explained it all. I am giving 5 stars because the efficiency of this place overall getting people in and out as quick as possible. I also appreciate the sales representative (Cesar) who helped me who did not try to upsell me on anything or waste my time!
- TFTravis FreyNov 8, 20251.0The amount of tine writing this review was the amount of time I was in and out of there. Worst customer service. 1 person waiting and 10 standbys online. Say they are not going to refund the phone until we completed the hour quest and mission of waiting inside the god dam store. All in all, do not go to this location specifically if your tryna make a return. OR ANYTHING. We just bursted right out the door when we were told to wait an hour to return 2 phones.
- RCRoni CaliOct 24, 20255.0Adrian was absolutely awesome! They took good care of me a few months ago. I damaged my phone and we did some zigging and zagging to ensure that I got what I needed. Unfortunately, the Verizon 800 number operator was awful to Adrian. It was hard to listen to that. It was super unfair and unhealthy for Adrian as a person and an employee. Hopefully, the 800 number person has since apologized. Great location!
- DMDavid MezydOct 11, 20255.0Yusur at Verizon was amazing — professional, patient, and went above and beyond to help me. Truly the best experience I’ve had at any phone store! Verizon needs more people like her!
- JDJason DeeOct 3, 20251.0As I walk in, girl with pink hair doing her lashes in front of the store, I felt like I was walking at a cricket prepaid store. Second, seems she didn’t want to help with an order when I know they can. Smelling like weed. Third,girl who helped us kept going to the back and to the front with all my information without telling me what is going on. All she said is to wait and she stays in the back for 30mins without any help. Worse place to get a phone with a salon going on and dispensary….
Frequently Asked Questions About Verizon
What brands of smartphones and devices are available at the Verizon store in San Diego?
The Verizon store offers a variety of brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon San Diego store provide?
The store provides mobile plans, wireless internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
What are the operating hours for the Verizon store in San Diego?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Can I schedule an appointment for services or pickup at the Verizon San Diego store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What are the delivery and pickup options at this Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon San Diego store accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments and debit cards and does not require cash only.
Is the Verizon store in San Diego wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
What nearby dining options can customers visit before or after shopping at Verizon?
Customers can enjoy meals at Mimi's Cafe, Chipotle Mexican Grill, The Coffee Bean & Tea Leaf, Puesto Mexican Artisan Kitchen and Bar, and Robeks Fresh Juices & Smoothies, all near the Verizon store.
Are there any nearby banks or financial services customers can access around Verizon San Diego?
Yes, Chase Bank, Chase Mortgage, and Jordan M Fagan (mortgage broker) are nearby and convenient for financial needs.
What nearby fitness and wellness options are there near the Verizon store for customers who want to relax or exercise?
CorePower Yoga offers yoga and fitness classes nearby, and there are beauty salons such as Hollywood Tans, iTAN, and The Pretty Kitty for relaxation and wellness.