Visit our store at San Diego for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor service and lack of attention.
Billing Issues
Numerous complaints about billing discrepancies and deceptive practices, leading to customer dissatisfaction and frustration.
Sales Experience
Some customers reported positive experiences with knowledgeable staff who helped them find the right products, while others felt pressured into unnecessary purchases.
Store Management
Inconsistent management practices noted, with some customers feeling unsupported or misled by store policies.
Accessibility
Challenges reported in reaching customer service via phone, leading to further frustration for customers trying to resolve issues.
CQ
Chelsea Quitzon
2 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
DS
Daniel Stevens
Feb 5, 2026
1.0
These guys really screwed me over. High pressure, deceptive tactics, to purchase the higher plan. The whole process was deliberately confusing. My bill looked good for a couple months, now I see they reverted all those “discounts/credits” and amounts are just are not adding up.
MD
Michael Donnellan
Jan 24, 2026
5.0
Keon was super helpful in explaining my Samsung 25 features and particularly storage options with the cloud all the while helping his coworkers
EE
ERIC “ERICULESE”
Jan 6, 2026
5.0
A quick thanks to Juan who showed true salesman ship and beyond. My experience was placed into Juans hands and my time was spent well with an end result of an incredible upgrade, much needed. Shine On!
LC
Laci C
Dec 31, 2025
1.0
They've been charging me for two phones for months, despite only having one. Trying to fix it and close my account has taken hours upon hours of my time due to poor record keeping skills on customer service part. I was also told I couldn't cancel in store, while customer service on the phone said they HAD to cancel in store if I asked.
Edit* surprise, the link you responded with doesn't work. I just get a web error.
What brands of smartphones does the Verizon store in San Diego offer?
The Verizon store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23, among others from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store at 3505 Sports Arena Blvd?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon San Diego location?
Yes, you can schedule an in-store appointment online or via the My Verizon app for your convenience.
What delivery and pickup options does Verizon offer for online orders?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of products and services can I find at the Verizon store in San Diego?
You can find mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and wireless plans including voice plans at this location.
Does the Verizon store in San Diego accept mobile NFC payments?
Yes, they accept mobile NFC payments along with checks, debit cards, and other payment methods but do not require cash only.
Is there a bank nearby where I can access ATMs after visiting Verizon?
Yes, Wells Fargo Bank, Wells Fargo ATM, and Bank of America ATM are nearby, making it convenient to handle banking needs before or after your visit to Verizon.
Are there places to eat near the Verizon store at Sports Arena Blvd?
Yes, nearby dining options include Chick-fil-A, Krispy Kreme, Chili's Grill & Bar, The Habit Burger Grill, and It’s Just Wings, perfect for grabbing a meal before or after shopping for your mobile needs.
Where can I find pet-related services near Verizon San Diego?
Nearby pet services include Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, VETCO Vaccination Clinic at PETCO, Baja Dog Rescue, Thrive Pet Healthcare, and Petco - Sports Arena.
How can the mobile app 'My Verizon' help me with store services?
The 'My Verizon' app allows you to schedule appointments, manage your account, and shop for devices conveniently from your mobile device.
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