Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in San Diego, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
248 reviews
5 stars
218
4 stars
10
3 stars2
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting employees like Nafikah, Riley, and Leticia for their helpfulness and knowledge.
Store Experience
Customers appreciated the store's clean and professional appearance, with several noting a pleasant atmosphere that enhanced their shopping experience.
Sales Process
Some reviews mentioned issues with the sales process, including upselling and confusion regarding promotions, leading to dissatisfaction among certain customers.
Staff Knowledge
Employees were frequently described as knowledgeable about products and services, which helped customers make informed decisions.
Accessibility Issues
Several customers reported problems with store hours and accessibility, including instances where the store was closed during posted hours.
- GGGina Goodman2 days ago5.0Wow! What a great experience. I normally have anxiety coming into Verizon because I feel like they will just try to sell me stuff I don’t need or want but this location provided an exceptional experience from start to finish! Alex in particular provided such wonderful customer service and she was so helpful in every way! I will always go back to see her whenever we need anything. 10/10 recommend
- THTim HammondSep 30, 20255.0Sales person was great!!
- CHClau HooverSep 5, 20255.0Buena atención
- DRdiana rangelAug 25, 20255.0Riley is the most tenacious, patient, kind and helpful young lady! She’s super knowledgeable and an asset to Verizon, what an exemplary employee! She didn’t give up until she transferred all the data from an extremely old phone to a newer one with the biggest smile on her face!!
- JAjose angelJun 5, 20255.0Absolutely no complaints. All my question and concerns were addressed and answered.
Frequently Asked Questions About Verizon
What is Victra and what do they offer?
Victra is a Verizon Authorized Retailer in San Diego, CA, offering a full range of wireless devices like phones, tablets, home internet, smartwatches, accessories, and more.
What brands does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra at 1555 Palm Ave?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for their products and services.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is Victra located in San Diego?
Victra is located at 1555 Palm Ave, Ste A1, San Diego, CA 92154, USA.
What services does Victra provide?
Victra provides services including new lines, upgrades, new devices, and accessories.
What nearby food options are available around Victra on Palm Ave?
Nearby options include DKChe Fruit Salad & Smoothies for healthy snacks, Costa Azul Mariscos for Mexican seafood, and Little Caesars Pizza for quick meals.
Are there any nearby places where customers can get their eyewear or vision care?
Yes, Optom-Eyes Vision Care is nearby for optometry services and eyewear needs.
What other retail or service shops are near Victra that customers might visit?
Nearby shops include Exclusive Barber Shop for grooming, Rent-A-Center for electronics retail, and Wells Fargo ATM for banking needs.