Business Details
1555 Palm Ave, San Diego, CA
92154, United States
Certified by Verizon • Mar 01, 2026
(858) 229-1641
Certified by Verizon • Mar 01, 2026
https://www.victra.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in San Diego, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
258 reviews
5 stars
226
4 stars
10
3 stars2
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nafikah, Riley, and Leticia providing exceptional service.
Store Experience
Several reviews highlighted a positive store atmosphere, with clean and well-organized locations contributing to a pleasant shopping experience.
Service Issues
Some customers reported issues with service delays, unhelpful staff, and problems with billing or promotions, indicating inconsistency in service quality.
Sales Practices
There were complaints about upselling and unclear pricing, with some customers feeling pressured into unnecessary purchases or misled about promotions.
- CQChelsea Quitzon2 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- BKbetty KimesFeb 13, 20265.0Came in looking for some new deals on iPhone 17 and Alex helped me and set my new phone up he’s the best
- KNKeyla NavarJan 30, 20261.0La disque manager de esta locación apesta no tiene buen servicio al cliente por darle prioridad a sus asuntos personales literalmente estuvimos esperando (sin nadie en la tienda) a que ella estuviera resolviendo sus problemas personales por teléfono “sobre su tarjeta que le cancelaron” y por lo tanto no estaba interesada en hacer su trabajo para que al último me dijera que tenía que ir donde saqué mi línea la primera vez su nombre es Alex A. Si tiene la oportunidad de que los atienda DESAPROVÉCHENLA!!!!!
- JSJavier SotomayorJan 27, 20265.0Great service Mariah and her team! Very smooth experience.
- ETEleanor TeagleJan 17, 20265.0Such a wonderful experience I came in looking for a new phone and internet and Alex the manager took the time to set everything up he’s great
Frequently Asked Questions About Verizon
What is Victra and what do they offer?
Victra is a Verizon Authorized Retailer in San Diego, CA, offering a full range of wireless devices like phones, tablets, home internet, smartwatches, accessories, and more.
What brands does Victra carry?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for Victra at 1555 Palm Ave?
Victra is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Does Victra offer in-store pickup services?
Yes, Victra offers in-store pickup for their products and services.
What payment options are accepted at Victra?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is Victra located in San Diego?
Victra is located at 1555 Palm Ave, Ste A1, San Diego, CA 92154, USA.
What services does Victra provide?
Victra provides services including new lines, upgrades, new devices, and accessories.
What nearby food options are available around Victra on Palm Ave?
Nearby options include DKChe Fruit Salad & Smoothies for healthy snacks, Costa Azul Mariscos for Mexican seafood, and Little Caesars Pizza for quick meals.
Are there any nearby places where customers can get their eyewear or vision care?
Yes, Optom-Eyes Vision Care is nearby for optometry services and eyewear needs.
What other retail or service shops are near Victra that customers might visit?
Nearby shops include Exclusive Barber Shop for grooming, Rent-A-Center for electronics retail, and Wells Fargo ATM for banking needs.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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