You can access our location by taking SR-163 to Friars or I-805 to Mission Center Road. VCA Emergency Animal Hospital & Referral Center is a full-service, 24-hour veterinary emergency and specialty hospital. We provide emergency and urgent care, around-the-clock intensive care, and board-certified specialists in Emergency and Critical Care, Internal Medicine, Cardiology, Neurology, Oncology, Surgery, and Holistic Health.
Our hospital is accredited by the American Animal Hospital Association (AAHA), and is a member of the San Diego County Veterinary Medical Association (SDCVMA).
Location
Certified by VCA Emergency Animal Hospital & Referral Center • Mar 01, 2026
Certified by VCA Emergency Animal Hospital & Referral Center • Mar 01, 2026
Reviews
3.6
451 reviews
5 stars
218
4 stars
15
3 stars
10
2 stars
26
1 star
131
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and attentiveness during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted problems with communication, including long wait times for updates and unclear explanations about treatment plans and costs.
Cost Concerns
Numerous customers expressed dissatisfaction with the high costs of services, feeling that they were overcharged or that the pricing was not transparent.
Staffing Problems
A recurring theme was the understaffing and long wait times, leading to frustration among pet owners who felt their pets were not seen promptly.
Mixed Experiences
While many reviews were positive, there were also significant negative experiences reported, indicating inconsistency in service quality.
TS
The Fab Franklins, Inc. TC Services
4 days ago
5.0
This place SAVED my dog when she had an incredible fever, and her hind legs suddenly stopped working at around 4AM on a Sunday morning! NO other place around was open, so I rushed her to VCA's newer Mission Valley location. The staff was super friendly, and the Doc was amazing. My pup received SUCH great care, and I'm SO happy to report that she's up and running, and back to her normal crazy self! THANK YOU, VCA!
DC
Danielle C.
Feb 21, 2026
5.0
I take my dog here for emergency visits and they always provide the utmost care for him. They are friendly and professional. They are open and honest when communicating about what services my dog needs and give me treatment options.
PB
Peter Barr
Feb 17, 2026
5.0
They were great to us. Explained the situation clearly, gave us options, respected our wishes, and were super comforting.
Not the fastest but understandable since our cat wasn’t necessarily a full blown emergency.
Overall they were excellent and Dr. Gordon was great. Thank you!
KT
Kelly Twichel
Jan 14, 2026
5.0
Thank you to Dr. Barber and Dr. Thompson for caring for our dog, Davie, who had surgery for a tumor removal and biopsy on his paw. They were compassionate and great with our dog. His recovery went really well and we got a thorough explanation of the steps to take at home between his medications and bandage/sutures etc. My only wish is that we would have received a heads up before the day of surgery that he would have to be kept overnight. I was not told this until I started asking questions when dropping him off (this is my first dog and first surgery so I did not know what to expect). Other than that everything was great! Thank you!
CC
Claude
Jan 7, 2026
5.0
This was my first time interacting with VCA since I had to bring my cat for overnight monitoring and fluids. I was really nervous, especially seeing some of the older reviews, but all of the staff was very kind, prompt, and patient. They walked me through what they'd be doing, let me know I could call to check-in throughout the night, and answered all my additional questions. I left him overnight, everything went well and he was checked out in the morning. A staff member helped me bring in his carrier the night before, and promptly got him ready when I arrived to take him back to the vet. They were all very nice and my cat was prescribed a "very good boy" and that they "hope he feels better soon." Which thankfully I can say he is doing a lot better now :)
My one con is that even though it's technically the cheaper ER hospital in the area, it's still a bit pricey, especially since you have to pay up front if you don't have care credit or any other credit card available. I was already told how much the night would cost at the vet prior to heading over, and they made sure to show me the itemized invoice so I didn't feel blindsided by the costs. However, that's something to keep in mind if funds are tight. Overall, I'm glad I was able to trust my cat in their care during this really stressful time.
Frequently Asked Questions About VCA Emergency Animal Hospital & Referral Center
What services does VCA Emergency Animal Hospital & Referral Center offer?
VCA Emergency Animal Hospital & Referral Center provides 24-hour emergency and urgent care, intensive care, and specialty services including cardiology, neurology, oncology, surgery, and holistic health among others.
Is VCA Emergency Animal Hospital & Referral Center open 24/7?
Yes, the hospital is open 24 hours a day, 7 days a week to provide emergency and specialty veterinary care.
Where is VCA Emergency Animal Hospital & Referral Center located?
The hospital is located at 7675 Mission Valley Road, San Diego, CA 92108, USA.
How can I get to VCA Emergency Animal Hospital & Referral Center by car?
You can access the hospital by taking SR-163 to Friars or I-805 to Mission Center Road.
Is VCA Emergency Animal Hospital & Referral Center accredited?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
What types of animals does VCA Emergency Animal Hospital & Referral Center treat?
The hospital provides emergency care for a variety of animals including small animals and exotics, offering services such as exotic animal emergency care.
Are there any pet stores near VCA Emergency Animal Hospital & Referral Center?
Yes, Petco, a local pet store and training service, is nearby and can be a good stop for pet supplies before or after your visit.
What nearby places can I visit while at Mission Valley Road?
Nearby you can visit Nutrishop Mission Valley for health supplements, or enjoy a meal at Burger King, both easily accessible from the hospital.
Is there a convenient shipping center near VCA Emergency Animal Hospital & Referral Center?
Yes, the UPS Access Point location is nearby which can be useful for shipping needs before or after your visit.
What phone numbers can I use to contact VCA Emergency Animal Hospital & Referral Center?
You can reach the hospital at +1 619-299-2400 (local) or +1 619-981-7216 (main).
Brand Certified Facts from VCA Emergency Animal Hospital & Referral Center
VCA Emergency Animal Hospital & Referral Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: