VCA Bay Park Animal Hospital

4.5
170 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Bay Park Animal Hospital
3024 Hancock Street, San Diego, CA
92110, United States

Hours

Reviews

4.5
170 reviews
5 stars
140
4 stars
12
3 stars
2
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while many customers praise the friendliness and care shown by staff, others report rude and aggressive behavior.

Quality of Care

Several reviews highlight excellent veterinary care and thorough examinations, but there are also complaints about misdiagnoses and inadequate treatment.

Pricing Concerns

Many customers find the prices to be on the higher side, with some expressing dissatisfaction over unexpected costs and perceived overcharging.

Customer Service

There are numerous reports of poor customer service, including long wait times, lack of follow-up, and unhelpful responses from staff.

Facility Experience

The clinic is generally described as clean and well-maintained, but some customers have noted issues with accessibility and parking.
  • NN
    Nolan Newland
    5 days ago
    5.0
    Caroline the receptionist is awesome! Helped us get an emergency prescription refill when our rover lost our dogs meds. She was very helpful and empathetic to our situation.
  • LL
    LY
    Dec 19, 2025
    5.0
    Max had a painful ear infection, and his regular VCA in Hillcrest couldn’t see him due to no available appointments. The team at VCA Bay Park took him in last minute and treated him right away, even during a very busy holiday season. Everyone was incredibly friendly and accommodating, and most importantly, my Max is happy and recovering really well. Thank you so much to the entire team!
  • AH
    Alison Huffaker
    Aug 15, 2025
    1.0
    They are very rude and aggressive
  • AC
    Angelique Copel
    Aug 15, 2025
    1.0
    Staff was rude needs retraining or just new staff entirely would be great. Don’t recommend unless you want to be yelled at and called a liar.
  • CC
    charles chiles
    Nov 24, 2017
    5.0
    I took my newly adopted cat to the Bay Park Veterinary Clinic for an examination a few months ago however, nearly three years had passed since I was last there. For some reason or another, guite a few of the old staff - whom I once knew - had left and I heard that Dr.Roper was semi-retired. They also have a new member of their team, Dr. Porterfield. Dr.Roper, the veterinarian who first opened the clinic - it used to be on Morena Blvd. - has acquired some of the most advanced technological and laboratory equipment available and he has had quite a few decades of medical experience ; the two other veterinarians on their team also have decades of veterinary experience between them. As veterinary surgeons, their skills are unsurpassed and all are very well known throughout the San Diego area; they have also won a number of awards - over the years - based on their compassion, polished therapeutic skills, and upon their superb treatment of the animals that their caretakers brought to them for examinations and recovery. The veterinarian with whom I was the most familiar with, was Dr.Roper. He was my veterinarian for many years; another veterinarian, Dr.Humerus has been Dr. Roper's partner for years. I did use Bay Park Veterinary Hospital one last time, as stated at the beginning of this review but - due to past experiences _ with my the last three of my beloved cats Boris, Cleo and Marguerite - and a cruel family misunderstanding, I'll always believe that I was blamed for things happened that were beyond my control. If I had become successful, I would have opened a small "board and care cat clinic" for people who travelled long distance or just took short trips. I heard that the Bay Park Veterinary Clinic is now under new management and that it is still one of the best clinics in San Diego, therefore I can only base this review on past experiences, as well as the information that I have amassed by questioning others. My departure was extremely emotional and chances are, that I may delete it from my Maps reviews in the near future. I also accidentally infused a review of the County of San Diego Animal Shelter - with Bay Park's review, due to a state of unhappiness and confusion : The Animal Shelter must have been desperate to adopt out a cat. I'm not going to tell their story, yet apparently there is a big difference between an employee and a volunteer. I've been around some of those whom I thought were the best and some of the worst and the only memories that I had left were either stolen or all burned up in a fire. It all reminds me of the social media and those who have "followers." I have no "followers" and I "follow" no one.

Frequently Asked Questions About VCA Bay Park Animal Hospital

What are the operating hours of VCA Bay Park Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.

What types of animals does VCA Bay Park Animal Hospital treat?

The hospital primarily treats cats and dogs.