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VCA Bay Park Animal Hospital

4.5
(171 reviews)

Business Details

3024 Hancock Street, San Diego, CA
92110, United States
(619) 272-2306
https://vcahospitals.com/bay-park

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Bay Park Animal Hospital
3024 Hancock Street, San Diego, CA
92110, United States

Hours

Reviews

4.5
171 reviews
5 stars
140
4 stars
12
3 stars
2
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback is mixed regarding staff behavior; while many customers praise the friendliness and care of the staff, others report rudeness and condescension.

Quality of Care

Several reviews highlight excellent veterinary care and thoroughness, particularly from specific veterinarians, but there are also complaints about misdiagnoses and inadequate treatment.

Pricing Concerns

Many customers find the prices to be high compared to other veterinary clinics, with some expressing dissatisfaction over unexpected costs.

Customer Experience

While some customers report positive experiences with quick service and caring staff, others mention long wait times and poor communication.
  • NN
    Nolan Newland
    Jan 7, 2026
    5.0
    Caroline the receptionist is awesome! Helped us get an emergency prescription refill when our rover lost our dogs meds. She was very helpful and empathetic to our situation.
  • LL
    LY
    Dec 19, 2025
    5.0
    Max had a painful ear infection, and his regular VCA in Hillcrest couldn’t see him due to no available appointments. The team at VCA Bay Park took him in last minute and treated him right away, even during a very busy holiday season. Everyone was incredibly friendly and accommodating, and most importantly, my Max is happy and recovering really well. Thank you so much to the entire team!
  • AU
    A Google User
    Feb 24, 2020
    2.0
    We are currently going here and have been for a few months with our puppy. We were referred by some friends because it has a military discount but I think I’ve decided it’s entirely too expensive. They have us an estimate for her spay at $800-$1000. Other places told us $95. Her appointments are always way too expensive even for just a check up and I think we will start looking elsewhere. When we first brought her in they treated us like we knew nothing about how to raise this puppy and acted very unsure that we would be able to take care of her. We are a younger married couple, both in the military, and are fully capable. Every time we bring her in they say something condescending along the lines of “wow I can’t believe she looks so good” or “wow you’ve kept her eyes really clean” and it’s just getting annoying to be paying all this money to be treated so disrespectfully. The receptionist is often very snarky as well. When I asked for an estimate to get my dog “fixed” she acted like she didn’t know what I was talking about and then finally said “ohhhh you mean spayed” and it was just unnecessary. She knew that’s what I meant. Just because you deal with a lot of wealthy people doesn’t mean you need to act like snobs and turn your noses up at people for no reason. Otherwise a good facility and they treat the animals nicely.
  • BH
    Barbara Hynal
    Sep 19, 2013
    5.0
    My service dogs & I have been clients of Dr. Ropers for over 20 years. Needless to say, there have been many trips to Bay Park Clinic. Dr. Roper is TOPS!!! The staff is always friendly, greets you by name & is VERY helpful no matter what the needs. When my service dog was ready to make her final trip to see Dr. Roper, the sincere love & support provided by all, was heart saving for me. They made the passing as bearable as possible. It was the same caring compassion, when a year later my deceased husbands service dog had to make the transition. The personal treatments of these 2 times are very memorable, even today as I write this. When I received my new service dog—Dr Roper & staff received her into their loving care. They were very helpful & experienced when I was making plans to vacation in Hawaii. As a service dog—she did not have to be quarantined, however, the paper work & vaccinations were extensive. This was a several month procedure. All were done in the proper time frame & to perfection. Side note: My trip to Bay Park is a 40 mile drive & is well worth it!!!!!! You cannot go wrong by trusting your pets to Dr. Roper & Bay Park Clinic!!!!!!

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