Feedback is mixed regarding staff behavior; some customers report rudeness and aggression, while others praise the friendliness and care shown by staff.
Quality of Care
Many customers express satisfaction with the quality of veterinary care provided, highlighting thorough examinations and compassionate treatment.
Pricing Concerns
Several reviews mention that the clinic's prices are on the higher side, with some customers feeling that they were overcharged for services.
Communication Issues
There are complaints about poor communication, including delays in receiving test results and inadequate follow-up from staff.
Facility Experience
The clinic is generally described as clean and well-maintained, although some customers noted issues with wait times and appointment scheduling.
AH
Alison Huffaker
Aug 15, 2025
1.0
They are very rude and aggressive
AC
Angelique Copel
Aug 15, 2025
1.0
Staff was rude needs retraining or just new staff entirely would be great. Don’t recommend unless you want to be yelled at and called a liar.
MB
Mike B
Apr 7, 2025
5.0
Very nice people here, they take good care of my dog
MC
Matthew Caffey
Nov 22, 2015
5.0
We have two English Bulldogs, which are very prone to health issues. We see Dr. P almost every month as something always comes up. Dr. P knows about bulldogs, is able to easily diagnose what is going on, and my dogs are happy and healthy. We really like how he treats our dogs which is why we decided to stay at Bay Park even when we moved further away. He baby-talks with them and they adore him and don't dread going to the vet, they enjoy it! We also really appreciate how Dr. P personally calls us to check up on the dogs 2-3 days after an appointment to see if things are working and how the dogs are.
Beth at the front desk is a wonderwoman and always has a calm, happy attitude even when they are busy.
The clinic itself is modern, always clean, has a Keurig, and you can chat with Rocco the parrot in the lobby while you are waiting. Never had an issue getting an appointment and if they are sick that day they have always gotten us in without a problem same day.
Frequently Asked Questions About VCA Bay Park Animal Hospital
What are the operating hours of VCA Bay Park Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
What types of animals does VCA Bay Park Animal Hospital treat?
The hospital primarily treats cats and dogs.
What veterinary services are offered at VCA Bay Park Animal Hospital?
Services include acupuncture, advanced care and dental care, cardiology, diagnostics, flea and tick control, general surgery, immunizations, laser surgery, microchipping, orthopedic surgery, pet wellness exams, spay and neuter, ultrasound, vaccinations, weight management, and more.
Is VCA Bay Park Animal Hospital affiliated with any professional organizations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What payment methods does VCA Bay Park Animal Hospital accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
What health and safety protocols does VCA Bay Park Animal Hospital follow?
The hospital follows health and safety protocols based on healthcare best practices and adheres to state and local guidance and regulations.
Where is VCA Bay Park Animal Hospital located?
It is located at 3024 Hancock Street, San Diego, CA 92110, USA.
Are there any nearby gyms or fitness centers close to VCA Bay Park Animal Hospital?
Yes, nearby gyms and fitness centers include Athletic Adventurer, S10 Fitness, and Missy Bunch Page, which you can visit before or after your veterinary appointment.
What wellness and therapy options are available near VCA Bay Park Animal Hospital?
Near the hospital, you can find Pain Reset Sports Massage Therapy, Alvarado Acupuncture and Wellness, and Lyle Wellness for massage, acupuncture, and meditation services to complement your pet care routine.
Are there any pet-related services or other animal hospitals near VCA Bay Park Animal Hospital?
Yes, Bay Park Veterinary Clinic is nearby and offers additional veterinary and medical services for pets.